SmugMug
Welcome to SmugMug’s official feedback forum. Got suggestions or feature requests? We want to hear from you!
If you’re looking for support or help, please email our Support Heroes at http://www.smugmug.com/help/emailreal .
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Partner with a European/UK lab to provide timely and cost effective print services in Europe.
Whenever I have been selling prints, customers have pulled away from the option of using the SmugMug system, due to the inconvenience (perceived) and extra cost (significant) of the order being fulfilled on the other side of the Atlantic. I always end up having to use another service to provide prints, which adds unnecessary work I'd rather not be having to do, having paid for the Pro subscription in the first place.
One way around this could be for SmugMug to partner with a European lab, so prints were charged and shipped from within Europe, reducing the shipping costs, shipping… more
1,613 votesplanned ·
AdminAndy Williams
(Admin, SmugMug) responded
Hi folks, we’ve been quite busy on this of late, and I think you will all be very happy when we roll this out. We’ve done a ton of work already, and we have more yet to do, we’ll try and give you all an idea of timing as we get closer. Thanks for your patience with us, it means everything.
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More gallery levels.
Now you can only create 3 levels of galleries: Category > Sub category >Gallery >photos.
Make it possible to have at least one more level of galleries, or why not as many as you need.1,018 votes -
Privacy groups with separate passwords, with access to specific galleries
Give users the ability to create groups with arbitrary 'labels' e.g. : family, friends, work colleagues, parents, etc.
Allow a different password to be set for each of these groups, and perhaps even some generic settings (what size photos they get to see, for example)
In gallery settings allow a tick box to tick which 'groups' may see this gallery. (include an "all" tick box too)
When someone goes to the site, they type in the password they were given, which is the one of the group they're in. Then they get to see only what galleries have been checked… more
1,014 votes -
let us have a self-fulfillment print order capability
SM's fulfillment is very swish. Problem is it's only valid for US people - printing costs and lead times make orders for EU customers prohibitively expensive.
I know several other would like this feature, and like many others, I've been playing around with paypal payments (there's a good thread on dgrin about it). Problem is, well, it's paypal and doesn't give the photographer / seller the option to view an order before receiving payment.
Google has a far better order processing system, but doesn't support logistics; a third party shopping cart is required and that costs money!
So, why not… more
974 votes -
add support for multi-currency purchases
Non US customers do not like purchasing things in US$ because they do not know what it really means for them in trms of true price.
As such I recemmend that SmugMug provide support for multi-currency within the shopping cart.
873 votesplanned ·
AdminAndy Williams
(Admin, SmugMug) responded
Thanks for all the passionate feedback on this subject – we have been watching, digesting this since the beginning. We will do this. Stay tuned, and I hope that soon we’ll have a further update.
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FTP Uploading
We've all used the various uploaders that are available. And all of us have had an instance where an uploader doesn't work, or suddenly stops working, thereby disrupting our entire workflow.
Transferring files over the Internet isn't rocket science. In fact there's a special protocol for it--the File Transfer Protocol, or FTP for short. FTP is much more robust than http for sending files. It is cross-platform and supports almost every computing device out there, new and old. This way, the only time uploading stops working is when something is broken at SM, not when some code on a third… more
697 votes -
Want ability to copy photos to actual Facebook albums, so we can tag friends, etc.
I would like not only to be able to share our Smug Photos in our Facebook feed, but I'd like to be able to have the option to add them to our Facebook galleries so that we may tag people in them. I emailed Christina earlier, she has the name of the photo sharing site that does this. Ask her about it and look into it if you would. Thanks!
631 votesstarted ·
AdminAnne Bean
(Admin, SmugMug) responded
Thanks for your patience! We just announced progress on this. It’s ready to play with if you opt in first. Details are on our blog: http://news.smugmug.com/2011/07/21/sneak-peek-publish-your-smugmug-photos-to-facebook-albums/
We’d love to hear any feedback you have in the comments over on the blog. Please note that it only works for publishing to personal albums. They don’t have API support yet for fan page Albums.
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Make a gallery style that is blog-like...
We already have the journal style, but let's have one that looks just like a blog. Add one picture and then allow title, text, date, time, etc so that it looks just like a blog entry.
582 votes -
Allow us to customize sites with full-featured templates
I would really like to see the option to have full customization of my SmugMug site by using a fully-fledged template system. I realize that many users would not necessarily want to take advantage of such advanced customization, but I also really believe that there are others like me who are more experienced/proficient in HTML, CSS, and JavaScript, and who feel severely limited by the existing option only to inject our own markup into ‘custom header’ and ‘custom footer’ sections (as well as into the <strong>head</strong> section).
I have spent a fair bit of time reading about how to customize… more
455 votes -
Allow an optional proof delay on Digital Downloads
Pros would be able to set a proof delay on DD's. As it is now if a customer orders a DD they get whatever is uploaded even if it's an untouched proof. Wouldn't it be nice to approve images before they're pulled down?
403 votes -
Localization for languages such as Spanish, French, German, Italian,etc. Let's translate Smugmug!
Too many of my clients don't speak English as first language. Please add this feature to the printind outside the US one and we will all benefit.
399 votes -
Allow Password-Protected Uploading To Galleries
Smugmug already provides password-protected viewing of a gallery. Wouldn't it be nice if you could ALSO have password-protected UPLOADING too!
This could easily be accomplished by adding a simple "Upload Password" right below the "Password" field in GALLERY SETTINGS.
Imagine going to a party or Event where 5 separate friends all have cameras, and all are taking pictures.
Wouldn't it be awesome to be able to provide each of those 5 friends with a simple "Upload Password" and then all the event photos could easily be consolidated into ONE Gallery?
This a Totally Killer App! No more having to look… more
389 votes -
User email distribution list that notifies user when new pictures are added to a gallery
I would like the ability to set up an email distribution list for individual galleries. Whenever new pictures are added, an email is sent to the distribution list. This would be very helpful for pictures I post that family and friends are interested in seeing.
341 votes -
Better (Bigger) Home Page Gallery Images
I like having all of my galleries listed on my photo home page (http://photos.jasondunn.com) - but the thumbnail images are ridiculously small. Looking at them on a 24" inch, 1920 x 1200 monitor, they're barely more than 1 inch by 1 inch! That's not easy to see, especially if an image has a lot of detail in it.
Please give us an easy, non-hacking-CSS way to chose from a few different home page layouts with different gallery image sizes. I'd be perfectly happy myself if the layout stayed basically the same, but the gallery images got 2x to… more
334 votes -
Digital Downloads for Packages
It would be good to have digital downloads available as an option for packages.
313 votes -
307 votes
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customer email branding for pros
when my customers place orders have the email confirmations look like its from the photographer without all the smugmug branding
247 votes -
Clearly indentify 'hidden' photos and make it easier to work with them.
The 'Hide Photo' option is a great feature and currently it's a very quick and easy task to go through a whole gallery culling images from public view by using the 'H' key shortcut and the arrow keys. Unfortunately, once you have hidden some photos, there is no way to review a gallery and quickly identify which photos you have hidden from view. You must manually step through the photos one by one again, paying close attention to the little 'Hide Photo' check box that appears below the image, and only in the SmugMug view. In large galleries, or galleries… more
247 votes -
240 votes
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let us choose a feature photo for (sub) categories manually instead of using the first gallery
Right now, the feature photo of a (sub) category is the feature photo of the first gallery in that category. This is not always a representative photo of the whole category, although it might suit the gallery.
Therefore, I propose that we are given the freedom to manually set a feature photo for a category as well, just as we can for a gallery.
240 votes