SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

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  1. let us have a self-fulfillment print order capability

    SM's fulfillment is very swish. Problem is it's only valid for US people - printing costs and lead times make orders for EU customers prohibitively expensive.

    I know several other would like this feature, and like many others, I've been playing around with paypal payments (there's a good thread on dgrin about it). Problem is, well, it's paypal and doesn't give the photographer / seller the option to view an order before receiving payment.

    Google has a far better order processing system, but doesn't support logistics; a third party shopping cart is required and that costs money!

    So, why not…

    2,060 votes
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      204 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
    • Digital Downloads for Packages

      It would be good to have digital downloads available as an option for packages.

      904 votes
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        123 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow an optional proof delay on Digital Downloads

        Pros would be able to set a proof delay on DD's. As it is now if a customer orders a DD they get whatever is uploaded even if it's an untouched proof. Wouldn't it be nice to approve images before they're pulled down?

        735 votes
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          89 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
        • Create a customizable use license for Pros

          or a license for editorial use.

          383 votes
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            69 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
          • Coupons -- offer item-specific coupons

            As a sports photographer, when I book an event I give the organizers a "coupon" to give to competitors as a way to get customers into my gallery so they look at the images and want to buy. Right now that is all done manually because you do not allow a specific item (like a FREE 5x7) to be on a coupon. ultimately, I want to offer a free 5x7 ($19.95 value) or 20% off any order over $100, so it encourages customers to spend more, making all of us more money...

            335 votes
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              39 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
            • Rights Managed Stock

              I'd like to the ability to offer Rights Managed Stock with immediate download. The client should be able to select:
              -Region
              -Country
              -Usage Terms with sub-categories
              -Dimensions
              -Duration of license & circulation

              227 votes
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                26 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
              • Enable selling limited editions

                Selling art prints in limited editions currently requires you to monitor sales and manually cut them off when you reach your edition size. Many other sites enable limited editions to be set up automatically. A plus would be the ability to back print the edition x/y detail.

                157 votes
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                  13 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow print sales from US Lab for US customers and UK Lab for UK/European Customers from the same gallery.

                  I would like to be able to offer customers the ability to choose between print labs so they are able to choose their most convenient from the same gallery. At the moment - to offer US customers a US lab and UK customers a UK lab necessitates two different galleries with the same images - a bit clumsy.

                  106 votes
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                    22 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                  • Print / Purchase Notification for Non-Pro Accounts

                    For those of us without Pro Accounts, it would be nice to be notified when one of our photos has been purchased.

                    I am currently a Power user and recently I found out (by walking into a winery that I often go to) that some random people had some of my photos printed. I've also found out some of my friends have printed my photos. It was really neat to know that people are buying/printing my photos.

                    Here's why I think this feature is useful:
                    1) It makes the photographer feel good to know that people are buying their photos …

                    104 votes
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                      11 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow great looking coupon to be emailed. Save as jpeg or automated.

                      It would be nice to be able to send the actual coupon showing details to clients instead of just sending the code.

                      99 votes
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                        14 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                      • Coupon for a set amount of FREE DOWNLOADS

                        What I would REALLY LOVE is if I could provide my clients with a certain amount of free downloads.

                        I don't want to burn discs anymore for the digital images they choose for the package they purchase.

                        I would love to have a way to give them a coupon code to provide them with "XX" free downloads, then charge for each one after that number is reached.

                        84 votes
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                          10 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                        • Assign pricelist in gallery settings

                          You should be able to assign a pricelist through "gallery settings" also give the option of assigning "Photo Packages" to the gallery in gallery settings.
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                          Admin edit-merging descriptions
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                          I would like to be able to choose my pricing profile from a drop down menu when I am creating a gallery. The pricing profile should me included in the quick settings that I've set up. It's always better to have multiple ways to do things, especially if this makes it quicker and easier for us to automate our workloads. If we need to change the gallery pricing profile at…

                          68 votes
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                            15 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                          • Provide download of all who register for an event.

                            I'd love to be able to simply download the names and emails of all who register for an event in one CSV or XLS file. That way, I can use them in future emails to publicize similar events, thereby driving clicks and sales.

                            57 votes
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                              10 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow pros to create multiple (like 1200) Print Credit Coupons at once.

                              I work for a photographer that shoots school portraits and we will be selling print credits to parents to use to purchase photos off our SmugMug site. This way, we collect the orders before picture day, but we don't have to pay someone to place all the orders for 1200 students! SO, I need to be able to create 1200 Print Credit coupons at once instead of creating them individually. Any chance that feature can be added in the next 6 weeks?

                              49 votes
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                                19 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                              • Global setting to disable "Visitor Shopping Cart"

                                Currently to disable the shopping cart you have to effect the change to each gallery on an individual basis. You can use the bulk gallery settings changer, but this can't be used across folders so still takes quite a few minutes to do.

                                When you have multiple people adding galleries to an account some new ones may slip through the net with shopping turned on.

                                TL;DR Give us a global setting for the shopping cart.

                                44 votes
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                                  1 comment  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                • Pricelists -- Allow us to price by folder!

                                  Smugmug!! I should just be able to upload galleries to say a "Family Portraits" or a "Weddings" folder, and allow my packages to automatically apply to whatever galleries go into that folder. Having to select all the galleries to apply my pricing to every time I upload new photos takes way too long! These are changes that should be implemented immediately!

                                  43 votes
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                                    8 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Make Coupons Stackable

                                    I'd like customers to be able to stack coupons. I'm shooting little league baseball and softball for May and June and I have some standard coupons available to all until the end of July. I'd like to offer an additional 10% off "early bird" coupon for people who order within 1 day of my email to them announcing their photos are online. But alas I tested this myself and you can't apply more than one coupon to an order. Is stacking in the works?

                                    I imagine the stackability would have to be optional and/or coupons would have to apply to…

                                    43 votes
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                                      4 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Coupons -- single use coupons

                                      please add a way to limit a coupon to be used only once by each guest. i typically supply one generic coupon code per wedding {to over 200 guests} and i'd really love it if they could only use the free $5 print credit one time. maybe they could enter their email address and password {to the password protected wedding gallery} and it could be tracked that way?!

                                      many thanks for this feature in advance!!

                                      43 votes
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                                        5 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow a way to collect a deposit/full payment for a shoot through the site.

                                        Collect deposits/full payments for shoots. It would be great to have the site be a one stop shop. Maybe just take the credit card processing fee (like squareup.com) Of course this will require a way to provide refunds, but would be nice.

                                        38 votes
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                                          3 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                        • allow individual printmarks per image as you do with watermarks

                                          You currently allow us Pro users to place a different watermark on each photo within a gallery. This is very useful since my galleries (will) have photos with different copyright years and I place the watermark in the most appropriate area for the image content. However, printmarks can only be set at the gallery level, so I'm expected to come up with a one-size-fits-all printmark that will work in the same location for every photo in the gallery.

                                          Perhaps setting a proofing delay would allow me to somehow place a printmark every time someone orders a print, but this would…

                                          37 votes
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                                            4 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
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