SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

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  1. Thank you emails to clients after making purchases

    I would like to suggest that SmugMug send Thank you emails to clients on behalf of me, after making purchases.

    6 votes
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      0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
    • More fine art print sizes

      I see various fine art print papers, and I applaud you for that - however none of them offer 8x12 or 10x15 sizes. The 2x3 aspect ratio is very common with digital photos now, and is the size of a full frame sensor. Why force me to crop my images?

      Sadly, this makes the fine art print papers of no benefit to me.

      1 vote
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        0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
      • Show the filename on the confirm order placement screen

        A suggestion for a feature request:

        In the final order review screen you do display a thumbnail image, but you do NOT display the file name along with the thumbnail. It would be very helpful if you displayed the filename on the final order confirmation screen.

        btw…you do display the filename AFTER the order is placed. It should be pretty easy to display the file name on the prior screen.

        Looking forward to seeing this implemented soon.

        1 vote
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          0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
        • More smartphone/tablet cases

          Add more smartphone cases, than the ones existing.
          The only ones someone can order today are the ones for some iPhones and the Samsung S7.
          When there are countless smartphone (or even tablet) models on the market, it seems like a giant gap of lost profit in there.

          20 votes
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            1 comment  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
          • 8x12 WHCC canvas

            I'd like to be able to order 8x12 canvases from WHCC.

            1 vote
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              0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
            • Mix-and-Match Greeting Card sets

              A lot of my customers ask about "Mix and Match" greeting cards in ten- and 25-card packs. They often don't want ten/25 of one card. Sure, it will cost more. But that's what they are asking for.

              3 votes
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                1 comment  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
              • Mobile Pay and DKK as currency

                Add DKK (Danish Kroner) as a currency and allow for payments over Mobile Devices like Apple Pay and Mobile Pay (Denmark Specific) but that would really generate much more income to event photographers as the willingness from people to purchase is much higher when they are participating in the event rather than days or weeks after.

                1 vote
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                  0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                • Option to NOT use acrylic glazing

                  There really needs to be an option that allows customers to buy framed prints without the acrylic glazing. I find that the clear acrylic is so reflective that objects, windows, etc in the room can negatively affect seeing the image clearly.

                  Using Bayview as my preferred lab, a customer can select a protective spray coating like “Lustre Coating” but the framed print still always comes with the glossy sheet of acrylic glazing over it.

                  Many customers would prefer not having that distractive and reflective acrylic glazing, opting instead for just a clear protective spray on the print.

                  4 votes
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                    0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                  • Make it easier to add multiple photos to a print package

                    I would like to be able to select multiple boxes at once and add one photo for the boxes that I select. Right now you have to click each box and then choose a photo. If you have 20 4x6's, you have to click each box and then choose a photo, so you have to do it 20 times instead of choosing multiple boxes and filling them with one photo. We should be able to hold shift and select multiple boxes and then choose a photo to fill the boxes that are selected. If you have a package that has…

                    1 vote
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                      0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add the option to purchase A size prints from the shopping cart

                      I have commercial clients who would like the option of purchasing paper prints in A sizes. It would be very helpful if this could be added as N option to the shopping cart!

                      1 vote
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                        0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                      • Need to be able to order different pricelists from the same gallery.

                        I cannot have customers choose "photos from this gallery," because the photos in a gallery have different price lists. That means I am going to have to explain to customers that, even though the site says NOT AVAILABLE, they really are available, but you have to choose them one at a time. This is completely deceptive to the customer. It is crazy to set it this way!

                        Doesn't seem I can show a photo here.

                        7 votes
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                          1 comment  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                        • Improve EZ print cards

                          I am very disappointed with the EZ print card options. You are only offering two sizes for end customers, 4x8 and 5x7. Why not offer all the sizes that are available to site owners, and I assume to the general public? Then, there is no way to adjust the size on the card. Finally, no way to add text to the back of the card. I tried to order cards and will try no longer.

                          1 vote
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                            0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                          • create an option where a price list can use their own lab rather than one provided by Smug Mug.

                            Having an option where a custom price list can select their own lab would help with the lengthy shipping times associated with U.S. labs for Canadian customers

                            2 votes
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                              0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please allow (sheer gloss & sheer matte) from Bay Photo

                              I take images of deep sky objects, like galaxies and nebulas, and I really need the option of printing directly onto the metal. To me, it defeats the purpose of printing an image on metal if you are just going to coat it with a white coating an print on top of it. I very much need the option of Sheer Gloss and Sheer Matte with Bay Photo, so that my images can be printed directly onto the metallic Aluminum surface.

                              1 vote
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                                0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                              • Offer photobooks and calendars for sale.

                                I would like to be able to offer calendars and photobooks for sale on my SmugMug site. I have been ordering them from other sites but it is a pain; would be easier to have everything available for sale in one place.

                                13 votes
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                                  4 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add A4 Prints to Loxley Options for UK & Europe

                                  My customers constantly ask for A4 prints to fit frames they already have. At the moment we have to ask them to buy a 12” x 9” print and cut it down with all the scope that has for misunderstanding and error.

                                  Since Loxley produce A4 prints as part of their standard range it would make sense to add the option - and other A sizes too - to the price list.

                                  1 vote
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                                    0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                                  • loxley products

                                    Please can you add Matted prints via Loxley as a product choice.

                                    3 votes
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                                      0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Offer the same print sizes/services that your print labs do. All of them.

                                      We have a client who wants to order hundreds of 4x4 prints.
                                      Our Smugmug site is connected to Bayphoto.
                                      Bayphoto offers 4x4 prints.
                                      Smugmug does not allow 4x4 prints.

                                      We just lost a sale, Smugmug just lost a sale.

                                      Bayphoto offers many print sizes that we cannot offer through our Smugmug site.

                                      Is it really that difficult to allow all of the lab's print sizes to be printed through the Smugmug site?

                                      86 votes
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                                        11 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add Wallet Prints to the Loxley Colour options - They already offer this themselves!

                                        I'll upgrade my account to a Business account for this feature!

                                        I'd love to have Wallet Prints enabled in the Loxley Colour product range within the SM site. They call it 4 on 6x4 or 4 on 7x5 etc and it's in their 'Multi-Up' range on their own website. I need it on my SM site to enable my customers to order their own.

                                        3 votes
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                                          0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Save shopping carts on smugmug servers rather than in the user's browser

                                          Currently shopping carts are saved on the user's browser. This means that a user can't login to a different computer and access their saved shopping cart. Further, there are issues with cookies and carts often get emptied arbitrarily. To avoid all this, the carts should just be saved on smugmug servers directly. Anytime someone logs in and starts a cart, these should be synced with the smugmug server. Then issues with cookies can be completely avoided, and users can update carts on any number of computers.

                                          57 votes
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                                            8 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
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