SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

If you’re looking for support or help, please email our Support Heroes at http://help.smugmug.com/customer/portal/emails/new.

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  1. Allow Visitors to Download only a Selection of a Galleries Photos

    Currently visitors can download a single photo or download the entire gallery but they cannot download a subset of select photos of a gallery (for example: if they want to download 15 photos out of a gallery of 500 photos). Please add the ability for visitors to select which photos they would like to be included as part of the zip download.

    313 votes
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      16 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
    • Add email notification when photos and/or an entire gallery have been downloaded

      I have clients that download an entire gallery after I have given them a password. I would like to be notified by email when they download the gallery so I can delete what was downloaded or change the password.

      163 votes
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        15 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
      • Give us the possibility to download entire galleries with watermarks and original filenames

        This would save so much time when I burn CDs for customers. I always give them the entire SmugMug gallery, but with watermarks. This is helpful in case they decide weeks or years later to purchase additional photos. I have the freedom this way to move or delete their SmugMug gallery after I've burned everything to CD for the customer.

        As it is now, the downloading feature strips the watermark ... I'm only downloading things the customer has not yet purchased, so I don't want to lose the watermark.

        96 votes
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          12 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
        • For Pro's, Send the Download All Emails from Me

          I'm 100% behind this, my commercial customers expect an email from me - and a professional one at that. Not mentioning other photographers who are "regular guys" and offering the help of "support heroes". I'm the person they turn to for support as they are paying me. This needs to change fast and there's no way it could be difficult. IF IT is tricky to customise the email to suit each smugmug client then make it a generic email. Something along the lines of...

          "Your digital files are ready. Click this link to download your photos from ########### (169.50 MB)

          96 votes
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            3 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
          • Download Button with Optional Resolution

            After a bit of digging I found that you must have "originals" turned on for the "download button" to appear. Though this is useful it does not really an "intuitive feature". It took about 20min of google searching to figure this out.

            I propose a new option be added:
            "Add Download Button"

            The options would be the "same options" you have for your gallery "Original , Large, Medium, etc."...

            I have an immediate need for customers who are not so computer savvy to be able to download images. However, the original sizes I have uploaded are far too large for…

            90 votes
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              19 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →

              The “Download Button” portion of this has been complete for some time now, though we weren’t able to initially ship it with an option for restricting the download size (resolution). It’s something we’d love to add, and will probably the first of several improvements we’d like to make.

            • DVD backups

              Bring back the option to purchase a DVD backup of Smugmug or Smugvault content.

              87 votes
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                Not at this Time  ·  10 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
              • Provide a COMPLETE site-wide image backup function

                Allow owners to download all image files from selected/all galleries, complete with ALL metadata embedded.

                This would support the Smugmug population who do not use a Lightroom-based upload process. And those who take advantage of Smugmug's agility to maintain their captions & keywords on the fly.

                Effectively, this would replace the functionality of the Legacy third-party app AlbumFetcher. For selected/all galleries, it downloaded a copy of every image file with ALL of its metadata EMBEDDED -- whether having been originally uploaded OR MAINTAINED WITHIN SMUGMUG. Specifically, it:

                (1) allowed the bulk download of any number of galleries at once (select…

                60 votes
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                  6 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                • Bulk Gallery Download with Watermark

                  This is an extension of the Bulk Gallery Download idea already requested .... Many of my clients use facebook to share my photos. However, they want the watermark and size to be web friendly (ie. dimensions smaller than 1600 for a quick upload). The watermark tool on smugmug is useful, but to be able to download the entire gallery with specific dimensions and with watermark option would be extremely useful and enticing to a pro. Thank you!

                  59 votes
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                    8 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                  • Separate "Download Buttons": Download One and Download All can be turned on independently

                    I would REALLY WANT the ability pick which way photos can be downloaded, 1 at a time or in mass, when I set up a gallery. I take a lot of photos as a community service to two local high schools and post them to galleries. I don't mind someone downloading a few photos of themselves or friends but I would rather not make it easier in all instances for an entire gallery to be downloaded at once.

                    51 votes
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                      9 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add a "Download All Galleries" feature

                      Add a "Download All Galleries" feature since you removed the feature to order a DVD backup of my data. Doing this one by one is ridiculous.

                      22 votes
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                        3 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                      • enable downloading captions

                        It would be great to have the option of downloading captions with the photos -either single photos or when downloading entire galleries.

                        22 votes
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                          7 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                        • Apply "Download All" to a Folder

                          Hello ,

                          Just a request.

                          Would love to have the feature to apply the "download all" option to a folder.

                          I have many many galleries under specific folder each year (example 2016) that I need one person with password access to have the ability to download those images for publications, media etc. Others in the organization view the photos only for their input. Having to apply the "download all" option to every gallery is not desirable.

                          Would work for weddings or events as well. You may want to give the Bride/Groom option for downloading all photos that are in many…

                          21 votes
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                            3 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                          • Customize ZIP file names for easier client downloads

                            I use SmugMug for many business needs, including sending ZIP files to clients. This is especially so when I'm contracted by real estate brokerages.

                            Many clients (especially those lacking technology skills) have major issues finding the downloaded ZIP files. As a way to make the process easier for these clients, is there a way that I can customize the name of the ZIP file instead of it being computer-generated by your system? If there were a way to name the ZIP file by the gallery name, that would reduce a lot of clients headaches. These folks don't understand how to…

                            18 votes
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                              1 comment  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                            • Limit the number of downloads when using the feature "download all"

                              Currently we only see a a time limit of two weeks. I would like to see also a limit in the number of downloads. this feature will be very usefull to Wedding photographers who use this feature to send the link to customers in order to download all the images... the idea is to not allow friends of the customers to use the downloads and keep making it so easy for them.... Photographers do not make money when Brides forward the link to their friends.

                              15 votes
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                                6 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                              • select images and request to download with no purchase

                                Ability to lock the download of images, but allow people to mark images they would like and then send an email to approved the download. This would be for images not being charged for but allows the owner to control who get's images.

                                14 votes
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                                  2 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                                • Downloading all the returned photos from a keyword search

                                  Downloading all the returned photos from a keyword search. Currently, after I get the photos from a keyword search, I have to click on 1 photo at a time to go to the specific photo gallery, download it, then return to the search list and do it again for the next one. This is very inefficient since I'm doing a photo collage in Photoshop for my son's football which has more than 200 photos to download, one at a time.

                                  11 votes
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                                    3 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                                  • limit number of digital file downloads per gallery

                                    Love the new feature of downloading files. But I allow my clients to only have three digital files, then pay for more. As of right now either all or none. Maybe have a total number of downloads allowed per gallery option.

                                    8 votes
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                                      3 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Downloaded files - Can we have an option to keep them in the same order that they are in when manually sorted in a gallery?

                                      Can you please add an option to keep downloaded files in the same order that they are in when manually sorted in a gallery? If the files could be renamed at download - perhaps by adding numbers in sequential order - This could easily be accomplished. I worked really hard to arrange a huge gallery, only to realize that the downloaded files will be back in the original order.

                                      Thank you!

                                      7 votes
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                                        0 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow Assistants to download images from the Gallery view

                                        Currently if an Assistant level user wants to download an image they are required to do so through the Organize view. Unfortunately the Organize view does not provide an efficient way to preview images. As a manager I provide assistant level access to our archives to several marketing staff within our company who need the ability to download individual images, the way this is currently set up they review and select the images they want in the Gallery view and are then required to go through the Organize view, re-find the image and then download it. This adds a substantial…

                                        7 votes
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                                          2 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add a check box in Settings so that I can limit the customer download file to just one resolution such as full res

                                          Trying to explain to my customers to click the "Original" icon so they can get the highest res download for their photos. I know that I can limit how small they can download, but can you please add a check box so that I can limit the file size to just one resolution such as full res? This is a huge problem for my technologically challenged customers. They end up posting low res photos to social media & it makes me look bad. Sorry if my request seems snarky. I'm in the moment of frustration...

                                          7 votes
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                                            0 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
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