SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

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  1. Multiple Photographer sub-accounts

    We need the ability to issue individual sub-accounts when several photographers are shooting an event(s). Example: A high school website with multiple sports and event galleries where each gallery has its own photographer. Each photographer would be responsible for uploads to their respective gallery/category/subcategory. This would ensure limited access to the site and reduce the likelihood that an inappropriate photo is uploaded. Printroom already has this feature for $49 per sub-account.

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    For our purposes, it would be wonderful to have multiple logins with tracking, and the ability to select which login has access to certain functions. For example, it…

    256 votes
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      28 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
    • 113 votes
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        20 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
      • Multi-year renewals

        It's nice that we can give the gift of smugmug to others but current pros don't have that option. I would like the option to renew multi years also

        64 votes
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          10 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
        • add gift subscription renewals

          I would like the option to renew another user's subscription. i.e. a gift subscription but a renewal, not a new account. Or a "gift card" that could be used towards anything on smugmug, not just prints.

          13 votes
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            4 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
          • Add family accounts

            My wife and I take pictures together and want to be able to organize them together. But today, that requires sharing the password to one account. It would be really nice if we could buy a "family" account, where we could each have our own login, but would then have equal full control over the account -- the ability to add and upload galleries, organize things, delete, etc. I realize this has the potential for abuse, but I think that could be managed. I'd be happy to pay somewhat more for this (though I think having to pay for an…

            8 votes
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              0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
            • add Company option to Account Settings page

              By adding a Company option people who are operating as a company can have the Company listed as their name vs their "real" name. This allows the branding to be the same from webpage, facebook, smugmug, etc.

              6 votes
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                0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
              • Semi-Pro account / shared revenue of sold pictures

                I think it would be a nice idea to have a cheap semi-pro account (not more expensive than the standard account) that allows selling photos at a user-defined price, while smugmug gets 50% (or maybe even more) of the revenue. That allows an amateur photographer to see whether there is any potential to sell the pictures.

                5 votes
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                  0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                • 5 votes
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                    0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow for multiple credit cards. We want to use a different credit card for subscription renewal, vs different credit card for purchasing.

                    Allow for multiple credit cards. We want to use a different credit card for subscription renewal, vs different credit card for purchasing prints vs different credit card for purchasing merchandise, etc.... Kind of like Amazon lets you have several credit cards on file, that can select which to use at checkout.

                    5 votes
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                      0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add either ApplePay, VISA Checkout or Masterpass for subscription account.

                      ApplePay, VISA Checkout and Masterpass create a higher level of security because customer credit card information is not stored on vendor websites. Instead, it remains with the issuer (the customer's bank). Also, since the credit card information is drawn directly from the issuer (the bank) when credit card numbers, addresses, expiration dates change there is no need for customers to make updates on every vendor website. PLEASE add at least one of these options as a method of payment for subscriptions.

                      4 votes
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                        0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                      • give user the option to have manual account renewal

                        I understand that it is a convenience to have SmugMug store your credit card credentials so that your account can automatically renew itself. I have enjoyed that convenience myself for years now. However it is becoming increasingly clear that it is a security risk to have third parties keep your credit card info. I am not saying that I don't trust SmugMug. I am saying that I want the option to manually renew my account every year so that I don't have to have my credit card info stored somewhere.

                        4 votes
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                          0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                        • A new Account Type - Reseller account.

                          If say you have your own URL this account type would allow you to "sell on" the ability to set up a site based under that URL but within the SmugMug offering. Sort of SmugMug within SmugMug. For example if I register as this type of seller then sell on an account, the person I deal with never knows SmugMug are involved but they get exactly the same features that they would as a SmugMug user but under a different banner - mmm I can see why you'd not want to do it but hey, it's an idea...

                          4 votes
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                            0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                          • I would like to suggest that a billing contact be added to the settings for an account.

                            I am the main account user for our company, but billing is handled by someone else and it would be nice if bills and billing emails could be sent directly to them.

                            Along with this, I guess it would be nice if they had their own login that was restricted to the billing area of our settings.

                            Thank you,
                            Art

                            3 votes
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                              0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                            • have an ala carte option for different features

                              I would love to have the option of adding the favorites feature to the power package. I do not need all of the features that the bussiness package offer, but really need and want to use the favorites.

                              3 votes
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                                0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                              • Bundle your plans with optional Adobe Lightroom + PhotoShop subscription

                                It would be awesome if you could for example offer one version of your "Power" plan as it is today, and a second "Power + Adobe LR/PS" which would include the annual Lightroom/PhotoShop subscription, as well.

                                1 vote
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                                  0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                                • Fix the bug in your code preventing credit card dates being entered.

                                  Users of the Opera browser (200 million!) are unable to renew accounts because of a bug in the code which blanks months when years are entered and vice versa. Reported to Heroes but they just chant 'Opera is not supported'. Well, it works perfectly other than this one item so can we get it fixed or should I take my professional account somewhere else?

                                  1 vote
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                                    0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Opt out of automatic account renewal

                                    Please allow a setting to OPT OUT of auto renewal of billing.

                                    1 vote
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                                      0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Photographer sets up a site for a client and the client takes over the ownership/payments

                                      I think if you create a program where a photographer would set up a site for a client (fully loaded with client's pictures) and send it to them to try it, you will gain a lot more sales! All the client will need to do is change the password and take over the payments. Chuck-a-Ching!
                                      My experience is that the average consumer loves the experience with SmugMug but it is intimidated by the complexity of the site. I've had cases where I gifted a site to client/friend and even though it was free to them, it was never activated.
                                      The…

                                      1 vote
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                                        0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                                      • It would be nice if you could implement a separate email for billing. That wnay you can contact me directly for billing problems.

                                        It would be nice if you could implement a separate email for billing. That way you can contact me directly for billing problems.

                                        We are an Astronomy Club and Billing should be separate from the users in our case.

                                        thanks ... g.s.

                                        1 vote
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                                          0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                                        • This Feature Request Page should honor SmugMug login

                                          Why is it that while I am logged in to Smug Mug and go to the feedback page, Smug Mug does not know who I am anymore?

                                          1 vote
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                                            0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →

                                            As of now we haven’t implemented the Single Sign On features of the Feature Request page (it’s a piece of software called ‘UserVoice’. We are focusing our attention on delivering the features people request here that will benefit the SmugMug site rather than develop a feature for the feature request page.

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