SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

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  1. Disallow Screenshots Of Our Images Using Cell Phones

    People taking screenshots of our photos is a huge problem. SmugMug needs to do more to combat this problem. Watermarks work great, but so many people don't care about them. Plus, there's apps and software that remove watermarks. I don't know how many times I have seen someone post on social media a screenshot of a photo of themselves from my website.
    I know there is technology with some apps, and I'm pretty sure websites as well, that don't allow your cell phone to take a screenshot. This technology needs to be applied to our SmugMug websites.

    75 votes
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      2 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
    • Make privacy modes not mutually exclusive

      As of today, the privacy mode (as specified in Security & Sharing) is one of essentially five modes coming from the different Visibility/Access setting: Public, People I Choose, Password, Unlisted, Private. Apart from finding rather confusing the way these are set through these two settings (is it only me?!), I find that it would be much much clearer and flexible to have four *independent* settings:

      - Public / Everyone

      - People I Choose

      - People with Password

      - People with Link

      The first should override the others but none of the last three should override another one in the same…

      7 votes
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        1 comment  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow multiple passwords for Galleries and Folders

        I'd like to give someone password access to an individual Gallery without giving them access to other Galleries and without having to remove access to others by changing the password.

        1 vote
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          0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
        • Need mobile app access to more security settings

          mobile version needs to allow more access to security setting so that we can disable “show owner”.

          1 vote
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            0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
          • Stats Page To See Extended Info From External Failed Password Attempts

            Smugmug already sends you an email alerting you of the event which is great but it would be great to be able to find all of the failed logins to all of my galleries in one place.

            Info the the page might show:

            - Find out where the user is coming from (where they found the link to the gallery... direct/google/facebook).
            - See if the user actually got into the gallery of not.
            - If they've visited your site previously using the correct password(not someone to be worried about).

            I'm sure there are a lot more things you could include.…

            3 votes
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              0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
            • send pw reset to mobile device

              Allow a fast mobile-focused 'enter code we sent' method of resetting an account or password.

              3 votes
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                0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
              • Show the gallery download password to owners

                Please include "Show Password" in Gallery Settings: Photo Protection: Download Password.

                Over the course of years and hundreds of galleries, and as many clients, not being able to see the password I set for a gallery will be a huge issue. If I have to change the password (standardized as it may be), I then have to email the new password to that set of clients.

                Literally, am I supposed to remember the password for a random gallery ten years from now?

                23 votes
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                  4 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                • Provide geofencing capabilities to protect privacy of some geotagged photos

                  I love geotagging my photos, and letting people see where they were taken.

                  I also value location privacy when it matters. For example photos taken at my home or a friend's.

                  I've recently migrated away from Flickr to being a Smugmug customer, and there were some geoprivacy related features I very much appreciated and would really like to see Smugmug handle better.

                  The first problem I have is that you can disable map features on Smugmug, but I've just tested downloading a photo in a gallery with map features disabled, and location data is still retained in the downloaded image.…

                  6 votes
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                    0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ensure Images in Search Results use the Right Click Message

                    Images that are already assigned right-click protection within their respective galleries are not right-click protected in search results. Please amend this, immediately!

                    1 vote
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                      0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow different sized views for owners

                      As an account owner, I'd like to view all my images at full size if I desire while maintaining security and protections. In essence, if I own the image, I should be able to see any size, while visitors to my site should only see the gallery set size.

                      I believe Flickr has something similar to this implemented.

                      1 vote
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                        0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add in Gmail SSO for folders

                        Enable Gmail Single Sign On feature that allows specific domains access to either an account or better yet a folder. We're using Smugmug as our organization media archive system restricting certain folders only to team members and others to guests.

                        Additionally, can there be a global download switch instead of having to activate it on every individual gallery?

                        Regards,
                        Robert O.

                        3 votes
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                          0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                        • After accessing account user should see folders/galleries where he has granted permissions instead of error that he has no access

                          In my account I created several folders with galleries. Now when I grant access to some user to several galleries he has to use specific link to see content. When he is trying to access "home" on my account he got just error that he has no access here. This means that e.g. on Android he cannot use SmugMug application to see folders/galleries where he has access. Change this behavior simple to status that he will see just those folders/galleries he has access to.

                          3 votes
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                            0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                          • Private sharing without creating free smugmug account

                            Private sharing mandates those specific audience group to create free smugmug accounts. Given that people have a ton of accounts already, they don't create accounts and end of the day they don't see any pics.

                            It would be good if email can be provided. Once they click on that link, they can directly see the pics, instead of creating smugmug account.

                            Also this link can be locked down to ensure forwarding of link doesn't let users access galleries.

                            This can also be extended to share groups.

                            That way, we can have greater control on exactly who is seeing the pics.

                            25 votes
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                              2 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please figure out an age verifier prompt for your site that can be assigned to galleries and main menu links for our customers

                              Please figure out an age verifier prompt for your site that can be assigned to galleries and main menu links for our customers

                              4 votes
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                                0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                              • Hide Owner capability without losing customization

                                "Hide Owner" remove my customization merely because I don't want the rest of my photos available to my client??

                                I don't want a generic, non-branded album, I just don't want the rest of my photos available via the "bread crumb" trail. My other photos are private and not for my client, yet I want my own customizations and name on the gallery.

                                Password Protected and Link Only still give access to all my photos once they are into the account.

                                Hard to understand why there is not a way to give out the link without the "bread crumb" trail --…

                                4 votes
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                                  0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                                • In the Gallery Settings->Security & Sharing tab, the "Site-Setting" should show the site-setting

                                  When viewing an album's Gallery Settings window, in the Security & Sharing tab, we see two settings for security:

                                  Web Searchable
                                  SmugMug Searchable

                                  When the choice is showing "Site-Setting" it would be nice to show either a hint (like a hover over or question box), or even in parenthesis the actual value of the "Site-Setting". This way, in case the user forgets what global "Site-Setting" is chosen, they can quickly see it without having to navigate back out to the Account Settings.

                                  I may be paranoid, but sometimes I just want to be absolutely sure the security is locked down…

                                  1 vote
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                                    0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Two factor authentication (2FA or MFA)

                                    2-factor authentication or Multi-factor authentication.

                                    This is becoming the norm on many websites these days and it should be protecting my priceless photos! Surprised SmugMug hasn't implemented this yet.

                                    My thoughts are:
                                    - Google Authenticator or similar app
                                    - 'Remember me for 30 days' checkbox

                                    212 votes
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                                      Planned  ·  20 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Smug Mug to update security process for password and email resets.

                                      I moved recently and changed phone number and email accounts. Forgot my password and Smug Mug won't allow a reset unless I provide credit card info re. date of last membership purchase and dollar amount of purchase which I couldn't do because I changed my Visa account when I moved. Best way to provide account security is to set up security questions and answers like financial organizations do. Common questions or mothers maiden name, name and location of High school etc. It is much easier for member to remember this type of personal history info

                                      3 votes
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                                        0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thanks John. First, I apologize if there has been any delay in one of our Support Heroes responding to your request. I’ve asked them to reach out to you ASAP to help get your account access issue resolved.

                                        That being said, while we’re always looking to make improvements in all areas of our site, we don’t compromise when it comes to account security. Having a strict security policy is for your benefit and other SM customers like you. We hope you understand.

                                      • Poor instructions for new invites to understand they need to create their own password.

                                        New invites are having trouble logging in because they don't understand that they have to enter their own email address and password. Where is it written so they will have an easier time logging in?

                                        1 vote
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                                          0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                                        • wedding galleries - more sales!!!

                                          Hi there,

                                          I wrote this before but I hope in the recent future you can make this function available. It will bring more money to both of us.

                                          When I make a wedding gallery I expect the guests to order their portraits, and fun, dancing, etc. photos but I see it never happens. I asked the brides and many of them said that they keep the gallery for themselves only because don’t want others to be able to poses or see their photos.

                                          Isn’t it possible the bride and groom to have one pass and all the rest another, so…

                                          2 votes
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                                            0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
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