SmugMug

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  1. Show the gallery download password to owners

    Please include "Show Password" in Gallery Settings: Photo Protection: Download Password.

    Over the course of years and hundreds of galleries, and as many clients, not being able to see the password I set for a gallery will be a huge issue. If I have to change the password (standardized as it may be), I then have to email the new password to that set of clients.

    Literally, am I supposed to remember the password for a random gallery ten years from now?

    16 votes
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      4 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
    • Ensure Images in Search Results use the Right Click Message

      Images that are already assigned right-click protection within their respective galleries are not right-click protected in search results. Please amend this, immediately!

      4 votes
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        0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
      • Provide geofencing capabilities to protect privacy of some geotagged photos

        I love geotagging my photos, and letting people see where they were taken.

        I also value location privacy when it matters. For example photos taken at my home or a friend's.

        I've recently migrated away from Flickr to being a Smugmug customer, and there were some geoprivacy related features I very much appreciated and would really like to see Smugmug handle better.

        The first problem I have is that you can disable map features on Smugmug, but I've just tested downloading a photo in a gallery with map features disabled, and location data is still retained in the downloaded image.…

        6 votes
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          0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow different sized views for owners

          As an account owner, I'd like to view all my images at full size if I desire while maintaining security and protections. In essence, if I own the image, I should be able to see any size, while visitors to my site should only see the gallery set size.

          I believe Flickr has something similar to this implemented.

          1 vote
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            0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
          • Add in Gmail SSO for folders

            Enable Gmail Single Sign On feature that allows specific domains access to either an account or better yet a folder. We're using Smugmug as our organization media archive system restricting certain folders only to team members and others to guests.

            Additionally, can there be a global download switch instead of having to activate it on every individual gallery?

            Regards,
            Robert O.

            3 votes
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              0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
            • After accessing account user should see folders/galleries where he has granted permissions instead of error that he has no access

              In my account I created several folders with galleries. Now when I grant access to some user to several galleries he has to use specific link to see content. When he is trying to access "home" on my account he got just error that he has no access here. This means that e.g. on Android he cannot use SmugMug application to see folders/galleries where he has access. Change this behavior simple to status that he will see just those folders/galleries he has access to.

              3 votes
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                0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
              • Private sharing without creating free smugmug account

                Private sharing mandates those specific audience group to create free smugmug accounts. Given that people have a ton of accounts already, they don't create accounts and end of the day they don't see any pics.

                It would be good if email can be provided. Once they click on that link, they can directly see the pics, instead of creating smugmug account.

                Also this link can be locked down to ensure forwarding of link doesn't let users access galleries.

                This can also be extended to share groups.

                That way, we can have greater control on exactly who is seeing the pics.

                13 votes
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                  2 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                • Please figure out an age verifier prompt for your site that can be assigned to galleries and main menu links for our customers

                  Please figure out an age verifier prompt for your site that can be assigned to galleries and main menu links for our customers

                  1 vote
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                    0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                  • Hide Owner capability without losing customization

                    "Hide Owner" remove my customization merely because I don't want the rest of my photos available to my client??

                    I don't want a generic, non-branded album, I just don't want the rest of my photos available via the "bread crumb" trail. My other photos are private and not for my client, yet I want my own customizations and name on the gallery.

                    Password Protected and Link Only still give access to all my photos once they are into the account.

                    Hard to understand why there is not a way to give out the link without the "bread crumb" trail --…

                    1 vote
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                      0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                    • In the Gallery Settings->Security & Sharing tab, the "Site-Setting" should show the site-setting

                      When viewing an album's Gallery Settings window, in the Security & Sharing tab, we see two settings for security:

                      Web Searchable
                      SmugMug Searchable

                      When the choice is showing "Site-Setting" it would be nice to show either a hint (like a hover over or question box), or even in parenthesis the actual value of the "Site-Setting". This way, in case the user forgets what global "Site-Setting" is chosen, they can quickly see it without having to navigate back out to the Account Settings.

                      I may be paranoid, but sometimes I just want to be absolutely sure the security is locked down…

                      1 vote
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                        0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                      • Two factor authentication (2FA or MFA)

                        2-factor authentication or Multi-factor authentication.

                        This is becoming the norm on many websites these days and it should be protecting my priceless photos! Surprised SmugMug hasn't implemented this yet.

                        My thoughts are:
                        - Google Authenticator or similar app
                        - 'Remember me for 30 days' checkbox

                        156 votes
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                          Planned  ·  16 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                        • Poor instructions for new invites to understand they need to create their own password.

                          New invites are having trouble logging in because they don't understand that they have to enter their own email address and password. Where is it written so they will have an easier time logging in?

                          1 vote
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                            0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                          • Support encrypted connections (https) with custom domains

                            Without encryption, anyone accessing an unlisted gallery and even a
                            password protected one stands the chance of someone eavesdropping on e.g. open Wi-Fi network activity and gaining access to a supposedly
                            secure location.

                            Nowadays a website (and by extension the company operating it) appears untrustworthy if it doesn't work over an encrypted connection.

                            In the recent years major web applications like those from Google etc.
                            have been moving towards allowing only encrypted connections. It'd be
                            great to see Smugmug follow suit.

                            It'll be a big hassle with SSL certificates, though.

                            268 votes
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                              31 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →

                              We’ve wanted to do this for quite some time now, but until recently it wasn’t possible to do it in a way that didn’t require some hefty work on all of your ends. Now that the technology is finally available to allow us to deliver a great experience and do it for you, we’ll be getting started on making this happen in the near future. We’ll continue to update this ticket as we can.

                            • wedding galleries - more sales!!!

                              Hi there,

                              I wrote this before but I hope in the recent future you can make this function available. It will bring more money to both of us.

                              When I make a wedding gallery I expect the guests to order their portraits, and fun, dancing, etc. photos but I see it never happens. I asked the brides and many of them said that they keep the gallery for themselves only because don’t want others to be able to poses or see their photos.

                              Isn’t it possible the bride and groom to have one pass and all the rest another, so…

                              2 votes
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                                0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                              • Smug Mug to update security process for password and email resets.

                                I moved recently and changed phone number and email accounts. Forgot my password and Smug Mug won't allow a reset unless I provide credit card info re. date of last membership purchase and dollar amount of purchase which I couldn't do because I changed my Visa account when I moved. Best way to provide account security is to set up security questions and answers like financial organizations do. Common questions or mothers maiden name, name and location of High school etc. It is much easier for member to remember this type of personal history info

                                1 vote
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                                  0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks John. First, I apologize if there has been any delay in one of our Support Heroes responding to your request. I’ve asked them to reach out to you ASAP to help get your account access issue resolved.

                                  That being said, while we’re always looking to make improvements in all areas of our site, we don’t compromise when it comes to account security. Having a strict security policy is for your benefit and other SM customers like you. We hope you understand.

                                • I need a clickable hide from assistant account box so I can have more control over who sees photos for mine and my clients eyes only

                                  I would like to have a way to further modify who sees privately shared photos
                                  As it stands my photos that are private shared can be seen by anyone who has my assistant login credentials, I want to be able to control entire folders and galleries who can see those photos that are privately shared

                                  1 vote
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                                    0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Featured Event thumbnail from passworded galleries

                                    Allow the featured photo for passworded galleries to be used for the featured event content block.

                                    14 votes
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                                      4 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Utilize the organization of folders for sharing, saves me time!

                                      I like how share groups work in that you provide a link and in my case a password and the user can get into all the included galleries. In my case, the galleries in a share group all come from the same folder, so it would be far more convenient to get the same functionality by either A) adding the folder to the share group and users can enter the folder and navigate it using the gallery organization within it. I could then give a share group access to more than one folder, creating a hierarchy of galleries and saving…

                                      7 votes
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                                        0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Gallery Co-owners (Better shared galleries)

                                        I, and my partner, would really like to both upload baby photos. This turns out to be pretty much impossible.

                                        While there's a password based sharing option, this doesn't have very good integration or work very well.

                                        A much nicer workflow, would be to let me designate them as co-owner (or uploader) and let them use their own account.

                                        The lack of ios integration on the uploads is one of the pain points here.

                                        1 vote
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                                          0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Guest created albums

                                          There already exists a feature to allow guests to upload to a gallery. A next step would be to allow guests to create albums in a designated folder. The main use case would be to have a "central" family account where all people would upload photos without owner's involvement.

                                          7 votes
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                                            0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
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