SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

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  1. Allow easy deletion of unviewed galleries

    After a number of years, I have some old galleries that are not ever viewed. I would delete these (and save you storage space) if I had an easy way to determine that they have not been viewed.

    That is, more search terms needed in the photo views section. And a new feature next software update that includes galleries that have had zero views for a long while.

    (btw, I've had a gallery get 70 k views in one day and then none after a while.)

    1 vote
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      0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
    • Keep the solid green line when showing the number of views of images. The dots are very hard to follow

      I study the number of views of my images daily. Recently you began showing the day-by-day graph with a solid green line. In a few seconds the solid line changes to green dots for each day. The dots are, for me, very hard to follow. I would like to see you keep the solid green line.

      1 vote
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        0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
      • see which users are most active on your page

        My site is completely closed off to the outside world. I have a few galleries that I invited specific people to access. Within the "Statistics" page in "Account Settings", I can see how popular my site is but it doesn't give me any information about WHO is visiting my site. Since my site is locked off and only accessible by specific users, I'd love to see which specific users are accessing my site the most and which galleries are their favorites.

        3 votes
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          0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
        • Have a tracking system to see what images were downloaded and what the setting was set at during the dowload.

          Have a tracking system to see what images were downloaded and what the setting was set at during the dowload.

          15 votes
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            1 comment  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow Google Tag Manager to track clicks on the BUY button

            It would be helpful for those using SmugMug to sell their work via Adwords or other funnelling methods to track clicks on the BUY button.

            Deeper level data tracking such as which images' BUY button was clicked on, how long the viewer stayed in this purchase area etc. Which products within the image page they viewed, Canvas, Metal, Paper, Keepsakes etc.

            This would allow sellers to gain a deeper insight to their customers' behaviours. We might find data that will help us tweak our prices and/or products to make more sales.

            4 votes
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              0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
            • Page by page Remarketing on Facebook and Google

              I’m amazed that a platform as savvy and sophisticated as Smugmug does not help its users to market and remarket on Facebook and Google.
              If I had realised this a month ago I probably would have gone with another platform.
              As SM say on their website https://www.smugmug.com/pro

              "If you’re a photographer who makes a living selling your work, you know that marketing yourself is critical to making your business a success."

              Well, I agree completely!!! Remarketing has been around for at least 2 years and so SM is completely behind the curve on this.
              Come on!!!

              1 vote
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                0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
              • Improve ease of viewing stats for individual photos

                This might be long so please be patient. Since joining SmugMug a few years back I've been torn between this and Flickr. The main reason I still keep a Flickr account (less photos but with links to my SmugMug) is because of their super-easy and informative stats but having just my SmugMug would make things a lot simpler. So here are some of my SmugMug stat wishes.

                When I eventually dig my way into the SmugMug stats (why not a simple link from the homepage instead of going into Account Settings --> Stats --> Photo Views?) and look at Popularity,…

                2 votes
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                  0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                • Buy Button and Shopping Cart Tracking

                  I would like to see how many people clicked on the buy button without buying, what pictures they attempted to buy. If they don't buy, where did they stopped? Did they stopped right at when they saw the price? That would be usefull to adjust my prices.
                  Also where in the process (after pressing buy) they "changed their mind, was it when they saw shipping cost?

                  Make it so they have to click on the size to see the price. Se we know what size they wanted. So we can see in statistic, what make them backoff. We could address…

                  7 votes
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                    0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                  • Google Analytics anonymize IP addresses

                    As enforced by Austrian law there is a need to anonymize IP addresses when using Google Analytics, Adsense etc...
                    Maybe there are other countries as well (like in the European Union) that have this requirement. Unfortunately there are really high fines set up if we do not fulfill this requirement.

                    I came across this feature on other platforms (like a Wordpress Google Analytics plugin) where one just has to tick a box to get anonymized IP addresses.

                    I just hope to get this feature implemented because this makes or breaks completely the use of the SmugMug platform.

                    Thank you!

                    1 vote
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                      0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                    • Google's enhanced link attribution

                      Could we get the ability to use Google's enhanced link attribution? Instructions from Google are here,
                      https://support.google.com/analytics/answer/2558867?hl=en&utm_id=ad

                      1 vote
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                        0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                      • Track Gallery Views

                        Add gallery views. The number of times each photos is loaded is shown, but the number of times a gallery is loaded is not.

                        1 vote
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                          0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                        • Gallery and Image Download Stats

                          It would also be great to be able to see download stats so we know how many times (and possibly the IP addresses) a download was accessed.

                          142 votes
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                            10 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                          • Enable preservation of photo views and other site statistics beyond one year.

                            Currently the system allows only one year of cumulative photo view statistics. I would like an "all time" option. Now that I have passed the one year mark in my membership, I can no longer see the early statistics. However you do this is fine. Simplest way would be a button that brings up views since the beginning of the membership. Thanks.

                            1 vote
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                              0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add an 'All Time' Option to the Statistics Page

                              Currently the largest time available in the statistics page is 'last month'. Viewing all time results requires you to manually set the dates, which requires going further and further back as time goes on. I suggest adding 'all time' to the date options for the statistics page.

                              15 votes
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                                2 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                              • I need the stats for how many images are UPLOADED during a given time period.

                                We are a university and I need to be able to generate stats for how many images are UPLOADED during a given time period.

                                Is there a way to put this in our Stat section. There is a Total record or images in our SmugMug~~~but I need at least quarterly figures for reports.

                                1 vote
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                                  0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                                • Track social media shares in the statistics.

                                  I would like to know when pictures are shared using the "Share" icon. Specifically:

                                  Which pictures were shared?
                                  How many times were they shared?
                                  When were they shared?
                                  Where were they shared (Facebook, Twitter, via Email, etc.)?
                                  Who shared them (if public)?

                                  As far as I can tell, this functionality does not currently exist.

                                  Thank you.

                                  29 votes
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                                    8 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Facebook and Google Pixel Conversion Tracking

                                    It would be useful to allow a place to insert the html code provided by Facebook or Google for Pixel Conversion Tracking. Facebook states to place this between the head tags of the relevant page on your website, but we don't have access to the page code to be able to do this. Your support hero suggested I post a feature request here.

                                    248 votes
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                                      42 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add a "view stats" button to the menu when viewing a gallery as an Admin

                                      It takes 12+ clicks to see stats for a gallery and then when you click back you have to go through the process again. You guys should add a "view stats" button or put one in the drop down menu when viewing a gallery as an admin. This would make way more sense and would make the process for viewing stats a lot easier.

                                      5 votes
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                                        1 comment  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                                      • AdSense for search (AFS).

                                        Thank you guys for implementation of Google AdSense.
                                        Is it possible to implement Google Custom Search Box too so people could search whole Web and site owners will have revenue share?
                                        There is AdSense for search article:
                                        https://support.google.com/adsense/answer/9879?hl=en

                                        1 vote
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                                          0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ability to add html/adsense to individual photo pages.

                                          Currently ads can only be placed on galleries/pages not the individual photo pages. Once I enter a gallery I will never see an ad while clicking to see the next image. I will only see another ad if I return to the gallery. Can smugmug ad this ability? It would multiply my current adsense revenue 15 times. I currently pay for the pro rate and could justify paying even more if this were possible. If you take a look at the link below you can see they are able to do it and even on mobile devices.

                                          http://beta.spotted.jacksonville.com/mediadetail/22305849?channel=26833&gId=592357

                                          3 votes
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                                            0 comments  ·  Stats & Tracking  ·  Flag idea as inappropriate…  ·  Admin →
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