SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

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  1. Save HEIC / HEIF photos to SmugMug

    Currently the iOS app converts photos saved in Apple's new HEIC format into a JPG image, and then uploads that. If I go to download the photo, I get a JPG back. If I had deleted the photo on my phone, I would have lost the HEIC photo.

    When will SmugMug support HEIC format, now that Apple has made it the default on iOS 11? Without SmugMug supporting it, I would have to convert to JPG, defeating the purpose (and benefit) of shooting in HEIC.

    I would hope this is on the roadmap, as others like Google Photos have already…

    18 votes
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      0 comments  ·  Image Tools  ·  Flag idea as inappropriate…  ·  Admin →
    • Add PayPal as a SmugMug payment option.

      Not just for sellers but for members buying SmugMug products, for annual renewal, etc..

      13 votes
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        0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
      • Search button in the mobile app

        I would like to see some features in the mobile app. There is actually no way to search for tags/keywords/person etc. This is really annoying if you have thousands of photos which are all properly tagged. Even flickr and the synology ds photo app have this feature (and of course many more) in their app. I think its great that smugmug has an android app, but if this is version 3 and there is so little to do, maybe the apps should get some real love ;)

        212 votes
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          25 comments  ·  SmugMug Apps  ·  Flag idea as inappropriate…  ·  Admin →
        • Support iOS Live Photos

          Support the viewing of Apple iOS Live Photos as Live Photos. Today, a live photo is imported as a static image.

          47 votes
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            5 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
          • Forever Albums

            Allow users an option to pay a 'forever fee' to house photo albums. It could be done a payment plan for a certain amount of GB or TB amount.

            Someday when I am gone (I'm only 57 so I hope I have many more years) the photos will not just disappear into the abyss after I have tireless worked to scan photos from over 60 albums my mother lovingly put together for myself and my 5 siblings and our children and grandchildren. She is gone now and I've been 'tasked' with making sure the photos are shared but once scanned…

            19 votes
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              3 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
            • 4k Video Resolution

              Allow play back at 4k resolution of uploaded video files

              21 votes
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                0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
              • allow users to upload images to gallery featured image instead of choosing an already uploaded image.

                Instead of having to choose an already uploaded image for the folder/gallery featured image, allow users to upload images that aren't displayed elsewhere. This would be useful for uploading client images or coming soon images.

                10 votes
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                  0 comments  ·  Gallery Look & Feel  ·  Flag idea as inappropriate…  ·  Admin →
                • make it possible to add google forms so my clients can take my surveys.

                  I use google forms for my business. I wish I could integrate them with your site. It would be so much easier for me and my clients to have them all in one.

                  5 votes
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                    0 comments  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow us to have a say before you give our clients unnecessary refunds

                    I would like to request that when my customers contact SmugMug in regards to their orders, that I am notified first before decisions are made by SmugMug to give them refunds. I have now had thousands of dollars of profits refunded to my clients, when I could have taken care of the situation and avoided the need for a refund. I would like a note put on my account to notify me of client contact before a refund is given. I understand your “satisfaction guarantee”, but am frustrated that you are dealing with my clients and not allowing me to…

                    4 votes
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                      0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                    • Pay what you want

                      It would be great to offer a pay-what-you-want feature specifically for the pricing of the download.
                      This should also include an option for minimum pricing.

                      This concept has shown to be efficient especially with very diverse customers, such as schoolkids, students, workers and academics.
                      Mostly it leads to follow the inner need for fair pricing.

                      It is also be great in combination with charity promotions campaigns.

                      52 votes
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                        6 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                      • Create an up to upload (edited versions) photos from ON1 Photo Raw

                        I could stop using Lightroom CC if there was an app to upload edited photos from ON1 Photo Raw. If it worked the same way the app works in LR CC, that would be great.

                        2 votes
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                          0 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
                        • Provide Print/Product Detail Page Link outside of Cart

                          In the old days we use to have a more detailed page that explained print options, but currently we have this high-level summary for Bay, and I assume others.
                          https://www.smugmug.com/prints/catalog/ABC#BayPhoto

                          As Support noted there is more detail once you are in the cart and know which product you want, but that's tedious for pre-sales.

                          When working with a customer that’s not interested in total self-serve, it was nice to be able to provide a link to that level of detail, as we discuss what is the best product is for them.

                          It also helps when I can put a direct…

                          5 votes
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                            0 comments  ·  Help/Documentation  ·  Flag idea as inappropriate…  ·  Admin →
                          • Need to be able to order different pricelists from the same gallery.

                            I cannot have customers choose "photos from this gallery," because the photos in a gallery have different price lists. That means I am going to have to explain to customers that, even though the site says NOT AVAILABLE, they really are available, but you have to choose them one at a time. This is completely deceptive to the customer. It is crazy to set it this way!

                            Doesn't seem I can show a photo here.

                            2 votes
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                              0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                            • Option to include or exclude watermarks on downloads through app

                              It would be really useful to have the option, within the "settings" for the iPad app, to choose whether or not to include your logo with your downloaded image. It's great to be able to access the original files when needed, but it's also really valuable for my business to have easy access to lower resolution watermarked images for publicity on Facebook.

                              10 votes
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                                2 comments  ·  SmugMug Apps  ·  Flag idea as inappropriate…  ·  Admin →
                              • Auto-Upload to SmugMug when new photos added to Dropbox

                                Automated hot-folder type function from Dropbox to Smug.
                                I use an event software that will upload images automatically to Dropbox then I can transfer the images after the event. It would be great if the images would automatically transfer as they are created allowing event guests to view and download the images during the event.

                                3 votes
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                                  0 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
                                • Integrate with Adobe Photoshop Elements 2018

                                  Now that Lightroom has a subscription requirement it is too expensive. Could you add syncing with Elements? And I've heard about a product called Lumina 2018, that product may also have potential as an alternative if it had syncing with SmugMug.

                                  2 votes
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                                    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Customizable social icons

                                    add the ability to customize social icons, or add new icons. At a minimum allow multiple "custom" sites.

                                    add more social icons, or allow customization. There is only 1 custom icon option listed. Add more custom fields so the user can add newer sites.

                                    1 vote
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                                      0 comments  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Content blocks stretchy vs fixed

                                      Content blocks should be able to be stretchy or fixed individually so titles don't shrink when adjusting window size.

                                      1 vote
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                                        0 comments  ·  Content Blocks  ·  Flag idea as inappropriate…  ·  Admin →
                                      • integrate face recognition across all galleries!

                                        We use smug mug to store pictures from events across the country. Integrated face recognition (across all galleries) would help us to find all the photos related to one individual who has participated in many activities!

                                        90 votes
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                                          4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Streamline and modernize the lightbox on the mobile!

                                          It needs interactive rubberbanding for image navigation, and for images not to start with buttons and other text visible (and when they do appear, they should be minimal). Ideally it should look and act just like the SmugMug app looks and acts now when swiping between and displaying photos.

                                          3 votes
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                                            0 comments  ·  Gallery Look & Feel  ·  Flag idea as inappropriate…  ·  Admin →
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