SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

If you’re looking for support or help, please email our Support Heroes at http://help.smugmug.com/customer/portal/emails/new.

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  1. let us have a self-fulfillment print order capability

    SM's fulfillment is very swish. Problem is it's only valid for US people - printing costs and lead times make orders for EU customers prohibitively expensive.

    I know several other would like this feature, and like many others, I've been playing around with paypal payments (there's a good thread on dgrin about it). Problem is, well, it's paypal and doesn't give the photographer / seller the option to view an order before receiving payment.

    Google has a far better order processing system, but doesn't support logistics; a third party shopping cart is required and that costs money!

    So, why not…

    2,033 votes
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      200 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
    • Privacy groups with separate passwords, with access to specific galleries

      Give users the ability to create groups with arbitrary 'labels' e.g. : family, friends, work colleagues, parents, etc.

      Allow a different password to be set for each of these groups, and perhaps even some generic settings (what size photos they get to see, for example)

      In gallery settings allow a tick box to tick which 'groups' may see this gallery. (include an "all" tick box too)

      When someone goes to the site, they type in the password they were given, which is the one of the group they're in. Then they get to see only what galleries have been checked…

      1,755 votes
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        101 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
      • Make A Blog Tool In SmugMug

        We already have the journal style, but let's have one that looks just like a blog. Add one picture and then allow title, text, date, time, etc so that it looks just like a blog entry.

        1,522 votes
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          110 comments  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
        • FTP Uploading

          We've all used the various uploaders that are available. And all of us have had an instance where an uploader doesn't work, or suddenly stops working, thereby disrupting our entire workflow.

          Transferring files over the Internet isn't rocket science. In fact there's a special protocol for it--the File Transfer Protocol, or FTP for short. FTP is much more robust than http for sending files. It is cross-platform and supports almost every computing device out there, new and old. This way, the only time uploading stops working is when something is broken at SM, not when some code on a third…

          1,508 votes
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            173 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
          • allow Pros to remove footer

            This was apparently a short lived option. Some folks are still grandfathered in, but Smugmug's current policy is to force a smugmug branding on our sites (various tricks to hide it are prohibited).

            I understand the need for branding, but as Pros paying quite a bit yearly, I think we should have the choice of whether we want the branding or not. I feel as if Smugmug is trying to play a small part at running my site.

            Can we get this option back please?

            1,259 votes
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              216 comments  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →
            • Localization for languages such as Spanish, French, German, Italian,etc. Let's translate Smugmug!

              Too many of my clients don't speak English as first language. Please add this feature to the printind outside the US one and we will all benefit.

              985 votes
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                146 comments  ·  Site Look & Feel  ·  Flag idea as inappropriate…  ·  Admin →

                A new “Google Translate” Content Block can now be added anywhere to your site that will allow your visitors to translate your page into any language they wish. You can find the new content block in the Customizer, under the “Content” tab, in the “Services” section. Note that this will not translate your Account or other Settings, but it will translate a majority of the pages your visitor sees.

                I’m marking this as “Partially Completed” because this does not fully close out the task of Localizing the entire site into a different language. The task of Localizing SmugMug is still “Not at this Time”. SmugMug is a very text rich site and we’re going to focus on some other exciting projects. We’ll keep this open though so that we can revisit it in the future!

              • Add Canadian pro lab

                - Cheaper shipping cost for Canadian clients
                - Hopefully quicker delivery

                955 votes
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                  154 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                • Digital Downloads for Packages

                  It would be good to have digital downloads available as an option for packages.

                  890 votes
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                    122 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                  • User email distribution list that notifies user when new pictures are added to a gallery

                    I would like the ability to set up an email distribution list for individual galleries. Whenever new pictures are added, an email is sent to the distribution list. This would be very helpful for pictures I post that family and friends are interested in seeing.

                    855 votes
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                      54 comments  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to export price list / catalog

                      I'd like to see an option giving pro users the ability to export pricing models in a spreadsheet friendly format, such as csv. This would make it easier to create a printable pricing sheet for brochures, handouts, price lists, etc.

                      [Admin Note: Merging this with requests for PDF price lists]

                      773 votes
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                        Planned  ·  127 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow an optional proof delay on Digital Downloads

                        Pros would be able to set a proof delay on DD's. As it is now if a customer orders a DD they get whatever is uploaded even if it's an untouched proof. Wouldn't it be nice to approve images before they're pulled down?

                        727 votes
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                          87 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                        • customer email branding for pros

                          when my customers place orders have the email confirmations look like its from the photographer without all the smugmug branding

                          658 votes
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                            41 comments  ·  xxGeneral Pro  ·  Flag idea as inappropriate…  ·  Admin →

                            While I agree that we need to add the ability for you to brand your client emails I do want to touch on one aspect of this request that a number of people have requested.

                            We hate that we have to put our ugly SmugMug disclaimer on the bottom of every email. We want to get rid of it, unfortunately, we’re required to put that there by law. Both US and Canadian law require that any commercial company (aka SmugMug) sending an email MUST include text that indicates it originated from us, how to stop being contacted, and how to reach us. This effects all of our competitors as well. There are, however, some things that I think could be done in the future to mitigate this. We could make the text much smaller, for example.

                          • Australian Print Lab

                            [Admin note: expanding original request to include all requests for printing in Australia, regardless of lab]

                            Great eco printer: http://finsbury.com.au Beautiful, quality printing! Eco printers in South Australia. I had my catalogues for an art exhibition printed through them a few years ago and they are perfect.
                            http://finsbury.com.au

                            623 votes
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                              98 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                            • add a button to pin to pinterest

                              Just as you can tweet and facebook a photo, I noticed some blogs now have a "pin" button to pin your photo to pinterest.

                              569 votes
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                                75 comments  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                              • Music makes everything better!

                                Being able to upload songs for viewers to play for each gallery can set the mood for each different photoshoot you are presenting.

                                564 votes
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                                  108 comments  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →

                                  The topic of music appears to be highly contested based on the comments here. At this time we are concentrating on developing some other awesome features that we know will benefit everyone. Please continue to discuss this as it will help us understand how we might be be able to use music more effectively in the future.

                                • Set gallery expiration dates within gallery settings

                                  I would LOVE LOVE LOVE to be able to set gallery expiration dates within my settings. I only allow clients to view their gallery for X amount of days and then have to manually go in and change the password to something random that they won't know.

                                  I would like the choice to have their gallery password work for a certain amount of days that I can designate and then when it expires default to a "Your gallery has expired, please contact for more information" kind of deal. Maybe even a "days left" counter when they have to log in…

                                  562 votes
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                                    73 comments  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Improve SmugMug integration with Apple Photos

                                    *ADMIN NOTE 2/11/15 - merging multiple requests into one. All requests can be viewed below.*

                                    ORIGINAL REQUEST
                                    ------------------------------
                                    your company is innovative, responsive and you make your product/service very easy to use at a good value.

                                    any plans to provide better integration with IOS and Mac ? I would suspect much of your user base are heavy apple users.

                                    just curious

                                    MERGED REQUESTS
                                    ------------------------------

                                    Have a function for Apple users so that an album can be uploaded directly from iPhoto while maintaining photo order and captions. It should not be necessary to purchase 3rd-party apps to do this.

                                    ------------------------------

                                    Create…

                                    500 votes
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                                      48 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Watermarking -- Let us manually place and resize

                                      When I go to create a watermark.. I have to make the full blank page with where I want my type to go in its correct place but it would be so much simpler to be able to just have the type without the huge space around it and be able to manually place NOT top, bottom, right, left (i want a drag and drop) and manually size it ON THE EXAMPLE PHOTO for vertical and horizontal photos separately. That way i would only need one photo to create as many different watermarks as i want (for instance a small…

                                      467 votes
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                                        38 comments  ·  Image Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to Copy Pages / Custom Templates / Maintain Elements While being "Unique"

                                        [admin update 2015/1/2: Merged multiple ideas]

                                        It would great if we could have the ability to make copies of our pages so we can keep a consistent look to them if need be. such in my case i want to use it for my blog but others may want it for client pages or what have you.
                                        -----------
                                        Now every time you create a page you have to add all the elements you want to use and set the width and ... it would be easier when you could save or reuse a template you made before.
                                        -----
                                        I would…

                                        466 votes
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                                          64 comments  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →

                                          We do have some beta functionality that allows the copying of individual pages. This will take a page, it’s customization (including content blocks), and duplicate it. Right now, you’d need to write into our Support Heroes and ask them to copy the page for you. help@smugmug.com. I hope that helps some folks until we can get this more formalized!

                                        • Increase video file size to 5GB with no time limit

                                          20 minutes and 3GB is nice, but it's not enough. A site like Vimeo allow for 5GB with unlimited time length for their power user accounts. I have an account here and on Vimeo so I can host longer videos, but I would like to have everything in one place. If file storage is a problem, than perhaps only allow users to have a x amount of videos up at a time, or an surcharge for anything over that limit, but I need to be able to put up an hour or two of video if I want to use…

                                          434 votes
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                                            50 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
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