SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

If you’re looking for support or help, please email our Support Heroes at http://help.smugmug.com/customer/portal/emails/new.

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  1. let us have a self-fulfillment print order capability

    SM's fulfillment is very swish. Problem is it's only valid for US people - printing costs and lead times make orders for EU customers prohibitively expensive.

    I know several other would like this feature, and like many others, I've been playing around with paypal payments (there's a good thread on dgrin about it). Problem is, well, it's paypal and doesn't give the photographer / seller the option to view an order before receiving payment.

    Google has a far better order processing system, but doesn't support logistics; a third party shopping cart is required and that costs money!

    So, why not…

    1,952 votes
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      191 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
    • Privacy groups with separate passwords, with access to specific galleries

      Give users the ability to create groups with arbitrary 'labels' e.g. : family, friends, work colleagues, parents, etc.

      Allow a different password to be set for each of these groups, and perhaps even some generic settings (what size photos they get to see, for example)

      In gallery settings allow a tick box to tick which 'groups' may see this gallery. (include an "all" tick box too)

      When someone goes to the site, they type in the password they were given, which is the one of the group they're in. Then they get to see only what galleries have been checked…

      1,737 votes
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        101 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
      • FTP Uploading

        We've all used the various uploaders that are available. And all of us have had an instance where an uploader doesn't work, or suddenly stops working, thereby disrupting our entire workflow.

        Transferring files over the Internet isn't rocket science. In fact there's a special protocol for it--the File Transfer Protocol, or FTP for short. FTP is much more robust than http for sending files. It is cross-platform and supports almost every computing device out there, new and old. This way, the only time uploading stops working is when something is broken at SM, not when some code on a third…

        1,464 votes
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          170 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
        • Make A Blog Tool In SmugMug

          We already have the journal style, but let's have one that looks just like a blog. Add one picture and then allow title, text, date, time, etc so that it looks just like a blog entry.

          1,464 votes
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            105 comments  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
          • allow Pros to remove footer

            This was apparently a short lived option. Some folks are still grandfathered in, but Smugmug's current policy is to force a smugmug branding on our sites (various tricks to hide it are prohibited).

            I understand the need for branding, but as Pros paying quite a bit yearly, I think we should have the choice of whether we want the branding or not. I feel as if Smugmug is trying to play a small part at running my site.

            Can we get this option back please?

            1,218 votes
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              215 comments  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →
            • Localization for languages such as Spanish, French, German, Italian,etc. Let's translate Smugmug!

              Too many of my clients don't speak English as first language. Please add this feature to the printind outside the US one and we will all benefit.

              962 votes
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                138 comments  ·  Site Look & Feel  ·  Flag idea as inappropriate…  ·  Admin →
              • Add Canadian pro lab

                - Cheaper shipping cost for Canadian clients
                - Hopefully quicker delivery

                909 votes
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                  146 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                • Digital Downloads for Packages

                  It would be good to have digital downloads available as an option for packages.

                  829 votes
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                    114 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                  • User email distribution list that notifies user when new pictures are added to a gallery

                    I would like the ability to set up an email distribution list for individual galleries. Whenever new pictures are added, an email is sent to the distribution list. This would be very helpful for pictures I post that family and friends are interested in seeing.

                    798 votes
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                      50 comments  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to export price list / catalog

                      I'd like to see an option giving pro users the ability to export pricing models in a spreadsheet friendly format, such as csv. This would make it easier to create a printable pricing sheet for brochures, handouts, price lists, etc.

                      [Admin Note: Merging this with requests for PDF price lists]

                      745 votes
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                        Planned  ·  126 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                      • SmugMug Photos on AppleTV

                        I would love to see SmugMug integrate photo streaming with Apple TV like Flickr and Mobile Me

                        743 votes
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                          126 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

                          As we look into building a SmugMug AppleTV app we’d like to get some feedback that I couldn’t find in the comments. Are you all looking for the ability to view just your photos on the TV? Are you looking to view other peoples photos? Are you looking to have clients, customers, family, etc (other people) view your photos on their TV? Some combination? Feel free to leave comments and let us know so we can build an app that solves your needs!

                        • Allow an optional proof delay on Digital Downloads

                          Pros would be able to set a proof delay on DD's. As it is now if a customer orders a DD they get whatever is uploaded even if it's an untouched proof. Wouldn't it be nice to approve images before they're pulled down?

                          705 votes
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                            79 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                          • customer email branding for pros

                            when my customers place orders have the email confirmations look like its from the photographer without all the smugmug branding

                            646 votes
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                              40 comments  ·  xxGeneral Pro  ·  Flag idea as inappropriate…  ·  Admin →

                              While I agree that we need to add the ability for you to brand your client emails I do want to touch on one aspect of this request that a number of people have requested.

                              We hate that we have to put our ugly SmugMug disclaimer on the bottom of every email. We want to get rid of it, unfortunately, we’re required to put that there by law. Both US and Canadian law require that any commercial company (aka SmugMug) sending an email MUST include text that indicates it originated from us, how to stop being contacted, and how to reach us. This effects all of our competitors as well. There are, however, some things that I think could be done in the future to mitigate this. We could make the text much smaller, for example.

                            • Australian Print Lab

                              [Admin note: expanding original request to include all requests for printing in Australia, regardless of lab]

                              Great eco printer: http://finsbury.com.au Beautiful, quality printing! Eco printers in South Australia. I had my catalogues for an art exhibition printed through them a few years ago and they are perfect.
                              http://finsbury.com.au

                              597 votes
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                                97 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                              • Set gallery expiration dates within gallery settings

                                I would LOVE LOVE LOVE to be able to set gallery expiration dates within my settings. I only allow clients to view their gallery for X amount of days and then have to manually go in and change the password to something random that they won't know.

                                I would like the choice to have their gallery password work for a certain amount of days that I can designate and then when it expires default to a "Your gallery has expired, please contact for more information" kind of deal. Maybe even a "days left" counter when they have to log in…

                                549 votes
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                                  69 comments  ·  Site Look & Feel  ·  Flag idea as inappropriate…  ·  Admin →
                                • add a button to pin to pinterest

                                  Just as you can tweet and facebook a photo, I noticed some blogs now have a "pin" button to pin your photo to pinterest.

                                  533 votes
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                                    74 comments  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Music makes everything better!

                                    Being able to upload songs for viewers to play for each gallery can set the mood for each different photoshoot you are presenting.

                                    531 votes
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                                      105 comments  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →

                                      The topic of music appears to be highly contested based on the comments here. At this time we are concentrating on developing some other awesome features that we know will benefit everyone. Please continue to discuss this as it will help us understand how we might be be able to use music more effectively in the future.

                                    • Watermarking -- Let us manually place and resize

                                      When I go to create a watermark.. I have to make the full blank page with where I want my type to go in its correct place but it would be so much simpler to be able to just have the type without the huge space around it and be able to manually place NOT top, bottom, right, left (i want a drag and drop) and manually size it ON THE EXAMPLE PHOTO for vertical and horizontal photos separately. That way i would only need one photo to create as many different watermarks as i want (for instance a small…

                                      441 votes
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                                        38 comments  ·  Image Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Client login / create account link / favorite any photo in a gallery

                                        Several people have requested some version of a client login, but I'm creating a new request to get more specific about how it should work.

                                        1) Provide a link to sign in / create account so that any visitor can either sign in or create a new account right from the home page or navigation bar (not required to receive an invitation from us, and not required to go back and find the "event" email we sent them months ago if they want to log back in).

                                        2) We receive notification whenever a new account is created, including name &…

                                        407 votes
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                                          43 comments  ·  xxSite Organization  ·  Flag idea as inappropriate…  ·  Admin →

                                          We released released one part of this Feature Request: The Client Area. Since this request goes a lot further I’m going to leave it open and mark this as “Started”.

                                          The Client Area takes our Private Sharing feature to the next level by consolidating the photos you’ve shared with a client in one easy-to-find location on your SmugMug website. No longer do they need to keep track of any links you email them.

                                          Portfolio and Business account holders can see this new client area at XXXX.smugmug.com/client. Just replace “XXXX” with your SmugMug nickname. You can also add a link to the client area in your navigation menu.

                                          See more at http://news.smugmug.com/2015/05/01/new-feature-client-area/

                                        • Improve SmugMug integration with Apple Photos

                                          *ADMIN NOTE 2/11/15 - merging multiple requests into one. All requests can be viewed below.*

                                          ORIGINAL REQUEST
                                          ------------------------------
                                          your company is innovative, responsive and you make your product/service very easy to use at a good value.

                                          any plans to provide better integration with IOS and Mac ? I would suspect much of your user base are heavy apple users.

                                          just curious

                                          MERGED REQUESTS
                                          ------------------------------

                                          Have a function for Apple users so that an album can be uploaded directly from iPhoto while maintaining photo order and captions. It should not be necessary to purchase 3rd-party apps to do this.

                                          ------------------------------

                                          Create…

                                          403 votes
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                                            42 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
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