SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

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  1. Add a password option for the "download gallery" functionality

    I'd like to allow clients to download the entire set of their pictures as a zip file with password protection. The download gallery feature is available, but it does not have the option of requiring a password to download the file.

    Please add an option to require a password for the download. Alternatively, the password could be set for the zip file and required for unzipping.

    3 votes
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      Completed  ·  0 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow an option provide any number of people a password to download originals, or other sizes I choose,from a given gallery.

      Allow an option provide any number of people a password to download originals, or other sizes I choose,from a given gallery.

      4 votes
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        Completed  ·  0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          1 comment  ·  Image Tools  ·  Flag idea as inappropriate…  ·  Admin →
          Completed  ·  Anne BeanAnne Bean responded

          Hi Joe,

          If you have “Camera Info” enabled in your gallery settings, there will be an “i” in the photobar that brings up the EXIF for the photo.

          Let me know if you’re still having trouble with this!

          -Anne

        • Backprinting

          I love the new card maker but please add backprinting. It is such a great way to advertise to 100's of people.

          3 votes
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            0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
            Completed  ·  Anne BeanAnne Bean responded

            Hi, 4×8 cards will still use the backprinting you specify in your gallery settings for the gallery in which the completed card lives.. often the “Guest Cards” gallery.

            Please holler at our help desk if you need help setting this up or if you’re not seeing the backprinting come through. Thanks!

          • Enable downloading an entire gallery to Mac

            RapidFetcher works with a Mac... until it crashes. This could be anywhere from 20
            minutes to 1 hour. Well, I happen to have ENORMOUS files in my wedding
            galleries, and several hundred of them, so it only downloads about 50 - 120
            files before the crash. And... I'd live with it (starting and stopping), if
            I could go back and download more 50 - 120 files. But unfortunately, it
            starts right back AT THE BEGINNING again, downloading the SAME files. Please enable built-in bulk downloading. How is this NOT a permanent feature yet? And why are DVDs no longer available?…

            3 votes
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              0 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                1 comment  ·  Image Tools  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  3 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                • Possibility to download all the gallery in one clic

                  Not use the "save photo" for each photo but a buton to download all the galery !
                  Thank's

                  3 votes
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                    3 comments  ·  Downloading  ·  Flag idea as inappropriate…  ·  Admin →
                  • Slideshow Keywords

                    You should allow more than one keyword per slideshow.

                    1 vote
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                      1 comment  ·  Slideshow  ·  Flag idea as inappropriate…  ·  Admin →
                    • Enhance Security on Secure Albums

                      Ok so web developers are smart. I had a friend view my password protected gallery where right click has been disabled...

                      He was able to use firebug i.e. a plugin for firefox and download the full resolution photograph
                      This is huge flaw and allows all your dearest work to be available to this league of web developers and hackers.

                      3 votes
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                        0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                      • podcast

                        I often record family interviews. I would love to post and share them on this site. Kind of outside the box for smugmug but here is hoping!

                        3 votes
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                          0 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                            Completed  ·  Tomasz NowickiTomasz Nowicki responded

                            Hi,

                            Thank you for the request. We send reminders one month prior the renewal to all our customers.

                            Please make sure that you have the correct email address in your SmugMug account setting.

                            Please also check if your JUNK/SPAM folder does not contain email messages from SmugMug.

                            I hope this helps! Please let us know if you have any more questions.

                            Take care,

                            Tom
                            SmugMug Support Hero

                          • Permit image tagging for deletion with "Delete photo" checkbox next to "Hide photo" checkbox

                            This isn't a unique idea. In fact, I've been with SmugMug for years and have so wished you'd make deleting photos easier on us. Going through tools for each photo is time consuming, and deleting multiple photos is hard because you can't always tell which photo that you're deleting. A simple checkbox like "Delete photo?" would be much better. Now, I've heard support make the claim that it would make things too cluttered and the developers won't do it, but that's just silly talk. If anything, you should have the ability to tag photos for deletion. You can do it.…

                            1 vote
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                              0 comments  ·  Image Tools  ·  Flag idea as inappropriate…  ·  Admin →
                            • make photo titles searchable

                              I want to be able to search photo titles in addition to keywords and gallery titles

                              1 vote
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                                3 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                                Completed  ·  Andy WilliamsAndy Williams responded

                                Hi, you can do this now :) We’ll pull up searches based on image captions.

                              • Allow one-click adding of capition and keywords

                                In legacy smugmug under the photo you were able to click to add captions or keywords to single photos, however now you have to click the wrench, then edit photo properties then add captions/keywords there. I think it should be as before where it shows nothing to viewers, if there are no capitons and keywords, but logged in, we can just "click Here" to add captions and keywords.

                                3 votes
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                                  0 comments  ·  Image Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                • allow links from galleries back to specific web pages

                                  We use smugmug to host galleries related to various sections of our website, such as news releases, event pages, etc.

                                  It would be great if, while browsing our photos, if users go into one of those galleries, could see a link something like "For more information, click here to view the official press release" where we can put in the link back to the page that originally linked to the gallery.

                                  This way each gallery could have more context, and help drive traffic back to our website (and vice-versa).

                                  3 votes
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                                    1 comment  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →
                                    Completed  ·  Anne BeanAnne Bean responded

                                    This is already possible via gallery description. Please email our Help Desk with any questions, thanks!

                                  • add site map capability to improve Google keyword & page indexing

                                    According to Google's webmaster guidelines, having a site map is an important element in helping search engines to understand the structure of your site and to extract all the relevant pages and keywords. This is especially important as search engines don't typically parse dynamic content.

                                    3 votes
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                                      0 comments  ·  Image Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                    • fix something on the support page- there appplease fix support page

                                      fix something on the support page- there appears to be no send for contacting help.

                                      3 votes
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                                        Completed  ·  1 comment  ·  Help/Documentation  ·  Flag idea as inappropriate…  ·  Admin →
                                      • instant chat system for customer support

                                        have an instant chat system and do away with this email thing!

                                        1 vote
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                                          1 comment  ·  Help/Documentation  ·  Flag idea as inappropriate…  ·  Admin →
                                        • send me an e-mail when somebody leaves a comment

                                          Maybe it's in the options, but I haven't found it.

                                          3 votes
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                                            Completed  ·  1 comment  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
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