I suggest you ...

Add email notification when photos and/or an entire gallery have been downloaded

I have clients that download an entire gallery after I have given them a password. I would like to be notified by email when they download the gallery so I can delete what was downloaded or change the password.

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    John GoffJohn Goff shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    17 comments

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      • DavidDavid commented  ·   ·  Flag as inappropriate

        I would like full reporting on all download activity i.e. what images, when and by who. I'm indifferent as to whether this reporting is via mail for with a login to a admin page with stats.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Definitely agree! It would be helpful to track when certain images or galleries are downloaded for tracking purposed and to monitor the appropriate uses of photos.

      • Kevin PaulKevin Paul commented  ·   ·  Flag as inappropriate

        Every portrait photographer who sells files wants this.

        If not an email at least a way we can see in the gallery if it has been downloaded or not.

        What I would really like is if after you got my clients email to send them the download link, you could pass that along to me as well for my email list. Maybe in the email that states they downloaded the gallery....

      • Anonymous commented  ·   ·  Flag as inappropriate

        I would like to add my 2 cents. I would love to be able to send or receive an email when a gallery has been completed. Example: Photograph Portrait, when creating gallery add customer's email address and after upload customer receive's the email.

      • Anonymous commented  ·   ·  Flag as inappropriate

        This function is totally essential if you want to keep professional users. I love SmugMug but can't see myself here in a year if I can't receive download confirmations and download statistics. I can't imagine it would even be that difficult to program. It could even be an add on to your existing service.

      • Georgina EdwardsGeorgina Edwards commented  ·   ·  Flag as inappropriate

        YES! Knowing when an image or gallery has been downloaded (whether password protected or not) would be SOOOO useful!

      • Anonymous commented  ·   ·  Flag as inappropriate

        This would be great if they would also allow email notifications when a gallery has been uploaded to!

      • Kimberly CoppertKimberly Coppert commented  ·   ·  Flag as inappropriate

        YES!!!!!
        I was just going to suggest this!!! That way the client is not sharing the downloadable link with every single person they know.

      • Hollie BrooksHollie Brooks commented  ·   ·  Flag as inappropriate

        This would be really helpful! We're using SmugMug so that press can download our high res product images for use in magazine features, but currently I have no way of knowing what they've downloaded, so I can monitor articles and ensure adequate stock levels for upcoming features etc.

      • ShannonShannon commented  ·   ·  Flag as inappropriate

        Yes, please!! This was a very convenient tool that I had with a previous gallery host. In my opinion, it is the only downside to using SmugMug.

      • Freddie Lee ThompsonFreddie Lee Thompson commented  ·   ·  Flag as inappropriate

        Yes!!! I'm forever asking if my client has finished with their gallery. A conformation of download would save me so much time. Please make this happen.

      • Anonymous commented  ·   ·  Flag as inappropriate

        NEED EMAIL NOTIFICATIONS WHEN SOMETHING HAS BEEN UPLOADED OR CHANGED WITHIN A FOLDER/GALLERY!

      • CarinaCarina commented  ·   ·  Flag as inappropriate

        I'd like to get CC'd or a notification when someone downloads images or their gallery. That way I will know for sure they have received their files and if they tell me months or years from now they never received it I can simply pull up my CC'd email confirmation.

        It would be great to have proof of file delivery as well as information on which files they downloaded and what date.

      • Lindsay GoudreauLindsay Goudreau commented  ·   ·  Flag as inappropriate

        I would LOVE this!

        I would LOVE to suggest offering to let us photographer's know when photos have been downloaded. Prior to you offering downloads, I had used PASS and Pixiset for downloads... and when the client does download the photos, an email is sent letting us know that the photos have been delivered. I'd like to know so I can provide my clients with better service. Especially if they are having troubles. I love when I get an email notifying me of failed password attempts because I know they can't remember their password and immediately contact them. My clients love it. If they do not download, I know they need help. I'd love if smugmug would make this feature available. PRETTY PLEASE!!

      • AustinAustin commented  ·   ·  Flag as inappropriate

        More control over the download all features to be able to know when someone used the button or to only allow it to be used once.

        Email notification when someone uses the "download all" button.

        A limit on # of uses of the "download all" button.

        A time limit for the "download all" button to be active.

      • Roberto FarrenRoberto Farren commented  ·   ·  Flag as inappropriate

        Create a one time only digital download. Currently the ability to be able to create a ZIP file and send this through for a client to download images is great, but for an event like a wedding with multiple guests having a link to access the ZIP file means potentially compromising print or individual image download sales. It would be great to be able to deliver a wedding as a ZIP file digital download to the couple but then not have a link active for everyone to be able to access the files as well for the following two weeks. Maybe a one time activation code for the ZIP file download?

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