allow Pros to remove footer
This was apparently a short lived option. Some folks are still grandfathered in, but Smugmug's current policy is to force a smugmug branding on our sites (various tricks to hide it are prohibited).
I understand the need for branding, but as Pros paying quite a bit yearly, I think we should have the choice of whether we want the branding or not. I feel as if Smugmug is trying to play a small part at running my site.
Can we get this option back please?
Implement the option for users to be able to remove the Smugmug footer completely. Add this feature to your PRO service and I would upgrade without hesitation.
Remove all of SmugMug info and footer on the bottom of the web page
Cindy Spilman commented
SIGN UP FOR DIGITALGRIN!!! You want CSS code to improve your site… here it is.http://www.aaronmphotography.com/Customizations/Sitewide/Remove-SmugMug-Footer
I completely support this
it is not just in the footer that we can remove SM info from, the shopping cart looks awful. Rather than stating where the lab is, along with all the SM branding that then appears, why not have simply "our lab". I do not want my customers knowing that my lab is at the opposite end of the country to where i am. Come on SM get the system to be professional at all levels, as other state we are paying serious money for this so we should get serious website freedom and personalisation ability. I am currently with Zenfolio, who cannot make the site look as good as SM but the branding is all mine not theirs coupled with self fulfillment it makes a big difference to me as the customer of yours and who wants his customers to see his brand only
I agree completely
Colin Purrington commented
Just thought you'd all enjoy reading about http://andigrantphotography.com/, featured on the SmugMug blog. It is not required to show the SmugMug branding.
Im new to smugmug and because of this "powered by smugmug" tag I will be looking to go else where
Aaron Mallory commented
I agree. The look is totally unprofessional for someone who is paying 35$ a month.
Damon Bilger commented
I have recently switched from Zenfolio to a pro SM account, and I'm seriously considering switching back. this branding issue makes my site unprofessional, as does the horrible, boring emails that get sent to clients from SM events. Zenfolio has nice themed emails that look great. These two issues are giving me second thoughts on SM.
Agreed. Only applications that do not allow you to remove branding are free or shareware. Since we pay to use SmugMug, we should be able to use our own branding and not show/advertise SmugMug.
Agreed.. This is almost industry standard when purchasing a pro version of any online tool. To not allow us the ability to remove this is unacceptable IMO.
I don't like a company who isn't focused on the needs of their customers ... I am leaving SmugMug as soon as my account is due for renewal ... we should be able to remove the branding as a PRO customer. Its very amateur to have the branding in there. It's the only way they will learn their lesson in customer service ... I hope others leave too and give them the message the hard way!
The only way to protest is to move to another company ... unfortunately SmugMug have it in the ease-of-use of their site ... but the branding issue makes your site look SO unprofessional ... PAID users should have the right to remove the branding. I bet they will double the price for that option. I hope people leave SmugMug in droves ...
I strongly agree with this. I'm paying the highest amount possible, I should not be stuck with SmugMug's branding. Not in the footer, not in the sharing links, and not in the shopping cart. Remove your branding completely. Please and thank you.
Colin Purrington commented
I followed Susana's thinking for my decision, too. SmugMug is awesome, but the branding was not. I felt sad to leave. Bye, folks!
Update: I opened my trial account at Zenfolio and in one evening I had my website and my integrated blog set up exactly the way I wanted. And with Zenfolio's pro account I don't have to put up with the annoying branding.
So, although I loved my time at SM and felt their customer service was amazing, I'm leaving, solely on the issue of branding. I've already closed my account at SM.
I just signed up, trying to transition from Zenfolio (as they refuse to consider other labs like Bay or WHCC), and missed the fine print that said that "Photo Sharing by SmugMug Login" footer would remain on the site.
I assumed with the Business account I would be able to remove all branding.
As it stands now there are various times that footer ends up on top of my images which I guess I will contact support about.
If the branding must remain, perhaps a Designed By or Powered By would be a little more pleasant than the Photo Sharing. And I'd prefer to NOT have the Login link visible. Squarespace used a hotkey. I would be okay with bookmarking a special URL or whatever.
I've just opened a trial account at Zenfolio and in 14 days if all goes well me and my $8/month are outta here. The ONLY issue for me is this silly insistence on not allowing me to remove the powered by smugmug line. I could understand it if I had a free account, but if we're paying any amount of money, we should have a choice. There's no way it should be mandatory to advertise for smugmug. Seriously. Get real.
Ray Barker commented
When phone support with real people to talk to went away, some years ago... I should have figured out that the top management/ownership of SmugMug doesn't seem to give a rip about any feedback, etc.
The rollout of the new SmugMug, for me, has been a disaster! which I think could be averted if they had a bank of real people on the phone to talk to us. Over and over, I'm getting stuck trying to learn the new tools then tend to spend huge amounts of time trying to deal with things via text. :(
Diane Pullen commented
I just converted to find annoying pop ups advertising smug mug cluttering my screen. If I had known this - I would not have moved. Its completely unacceptable and at first, I thought I had a virus on my computer because of the trash invading my site.
I have a Portfolio account and there is no "style tab" in account settings. I will have to see if I can add a new theme to add the CSS code.
If not, I will explore the alternatives web hosting services provided here.
EASY FIX: ADD THIS CODE BETWEEN LINES TO YOUR CSS!
///////copy and paste the code below/////////
display: none !important;
///////////copy and paste the code above/////////////
Also, if you just want to lose the footer on ONE gallery just make a new "theme" in your account settings and apply that theme to the gallery. In the "theme" CSS just add the code.