I suggest you ...

Add Canadian pro lab

- Cheaper shipping cost for Canadian clients
- Hopefully quicker delivery

840 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Herman CheungHerman Cheung shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Marie GlinskiMarie Glinski shared a merged idea: Offer an alternative printing service in Canada  ·   · 
    Marjorie McDonaldMarjorie McDonald shared a merged idea: Canadian Print Lab  ·   · 
    AnonymousAnonymous shared a merged idea: Get a Canadian processing plant. Postage from the states just eliminates the prospect of using Smugmug to do the pix for our newspaper.  ·   · 
    Azra BajricAzra Bajric shared a merged idea: Please please please add a Canadian printing company to your option of printers!!!!  ·   · 
    AnonymousAnonymous shared a merged idea: Pro Lab In Vancouver Canada  ·   · 
    Sean CSean C shared a merged idea: Canadian Printing lab  ·   · 
    AnonymousAnonymous shared a merged idea: Get a Canadian processing plant. Postage from the states just eliminates the prospect of using Smugmug to do the pix for our newspaper.  ·   · 
    Vickie ThaoVickie Thao shared a merged idea: Expanding into Canada, eh?!  ·   · 
    Leroy SchulzLeroy Schulz shared a merged idea: Offer a lab based in Canada!  ·   · 
    carshopcarshop shared a merged idea: setup print lab in Canada  ·   · 

    132 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...
      • MichaelMichael commented  ·   ·  Flag as inappropriate

        Frost Imaging (http://frostdi.com/) has one of the largest printers around north of Toronto. They do it all.
        Also Fotobox.ca has great prints; and do everything from paper to acrylic.
        Please add a canadian lab. I may have to downgrade my account as most clients will not pay for the crazy shipping fees.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Are there any plans to add in a Canadian photo lab soon? I know a ton of people online are always asking for it.

        I live in Toronto, Canada and there is a great lab I use called GTA Imaging (I have zero affiliation with it) that offers the same (if not better) quality and number of items as WHCC or Bay Photo and would love to see them added in as an option to reduce shipping or allow for local lab pickup.

        http://www.gtaimaging.com

      • DougnonymousDougnonymous commented  ·   ·  Flag as inappropriate

        Getting weary of the lack of Canadian print support. Technicare in Calgary is my go to printer. They print, they ship, they can do it all. With the exchange rate sucking and silly shipping and brokerage fees why would anyone sell through SM. I have a Canadian based 500PX account and may just migrate all my energy to it. http://www.technicare.com/

      • Brandi MeyerBrandi Meyer commented  ·   ·  Flag as inappropriate

        This is my HUGE complaint here - between the INSANE US shipping costs and the fact it can take over a MONTH to have prints delivered is making my clients not order via my website. Costing me money, not making me money this way.

        One of the big reasons I chose SmugMug as my host was to allow the website to handle print orders so I didn't need to do those manually, but it's not working out that way at all. Clients are REFUSING to order images via the website due to higher costs than other Canadian printers and the insanely long wait times for delivery. Bad bad bad.

        Please find a Canadian printer or a very good reason why this has not been done by now or I will be closing my SmugMug account and will be sure to make certain all other Canadian photography businesses also understand there is this issue.

      • BlakeBlake commented  ·   ·  Flag as inappropriate

        I find this is one of the biggest complaints still. I found that the pricing I get from Bay photo can be more expensive than printing local. One Canada wide printer is Posterjack.ca, and they do metal too! Bay Photo is fast though, so I haven't had the timing issue at all. Just the over all shipping and printing costs are higher than expected when compared to Canadian printers.

        So again smugmug heroes, check out some of the ones mentioned and add posterjack.ca to the list!

      • Gord HarrisGord Harris commented  ·   ·  Flag as inappropriate

        My very first customer from Smug Mug cancelled the order yesterday because of the US shipping costs , and my very first test prints just got here today April 8th from March 20th order.... That is way too slow. Please add the Canadian Lab ASAP. How hard can it be???????

      • SteveSteve commented  ·   ·  Flag as inappropriate

        yes.. a Canadian lab or I will cancel! I guess I should have checked that out before I subscribed.. have only been using the site for sharing, but just started setting up my account for e-commerce and find out anyone who buys from me has to order from the US. Why would SmugMug actively market to Canadians without a Canadian lab source?

      • LeoneLeone commented  ·   ·  Flag as inappropriate

        would be very interested in hearing the answer to what the problem is with adding a Canadian print lab. Have closed my SmugMug account for this very reason.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Can you share with us Canadians just what the problem is with adding a canadian print lab?

      • David LilesDavid Liles commented  ·   ·  Flag as inappropriate

        I am trying to raise funds for my ALS illness, telling people to purchase 1 8x10 from my SmugMug site, but the shipping is killing it please get a better rate Fed x or UPS

      • EricaErica commented  ·   ·  Flag as inappropriate

        I read this forum a couple of years ago and can't believe there still isn't a Canadian lab option! So many US photography suppliers now have Canadian service options. Can't believe Smug Mug hasn't done this yet. The exchange rate and cross border shipping charges do not make their current lab choices a viable option for Canadian customers. You're missing out on a lot of Canadian business Smug Mug!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        Was considering coming back to smugmug and I am highly disappointed to see that there is STILL no Canadian Labs to choose from.

      • Jeff VoganJeff Vogan commented  ·   ·  Flag as inappropriate

        I have heard numerous times that the shipping costs are too expensive and are the reason people do not order prints from my site. Afraid I may have to migrate away from smugmug to another like Canadian-based 500px. Please add a Canadian lab

      • Anonymous commented  ·   ·  Flag as inappropriate

        This will be my last year with SmugMug Pro. No Canadian Lab means that if my customers only wish to buy a few photos, their shipping charges could cost more than their order.
        Really, how hard would it be SmugMug? Your silence on this issue is deafening.

      • LeoneLeone commented  ·   ·  Flag as inappropriate

        I'm waiting and waiting and waiting as well for a Canadian lab - am not promoting my site like I should for this very reason - too expensive and takes WAY too long to have my customers order from my SmugMug site.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Just moved from US to Canada.....I echo the requests below....please add a Canadian Lab!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        I am supper bumbed that I can't use Smugmug for this reason. Any CA photographers have any alternate suggestions for comparible competition??

      ← Previous 1 3 4 5 6 7

      Feedback and Knowledge Base