We've all used the various uploaders that are available. And all of us have had an instance where an uploader doesn't work, or suddenly stops working, thereby disrupting our entire workflow.
Transferring files over the Internet isn't rocket science. In fact there's a special protocol for it--the File Transfer Protocol, or FTP for short. FTP is much more robust than http for sending files. It is cross-platform and supports almost every computing device out there, new and old. This way, the only time uploading stops working is when something is broken at SM, not when some code on a third party uploader needs updating. Exposure Manager has FTP uploading capability.
I use a FTP program to upload/download and maintain my own website. It would be a grand idea for us to be able to use FTP for uploading. I hope you can fit this in the system in the future.
This is not rocket science, FOTKI and several others have been doing it forever. Until you know the ease of this process you really DO NOT KNOW how disappointing smugmug is. This is what is keeping my from purchasing an account along with two other photographers I work with.
Smugmug already is a pain to setup folders, with sub cats etc.. here is an example of what they need that fotki and other have.
For example (Equine events I shoot have almost 175 riders) each with photos of course.
First I set up a Equine, then create a folder (eg. Fox Lea Event). SIMPLE stupid on Fotki. Then you go and open up your FTP in this case (Filezilla) a free FTP program. AGAIN very simple, not complicated like smug. Then you log in to your FTP, go to public folders, and navigate to the FOX LEA event. You then right click, and click create directory. I put in rider number, horse name, and hit enter BOOM folder created. You just drag your photos over, then go back up right click and create your directory, takes 10 seconds if that and it's FAST/SIMPLE. IF your files mess up during the upload, it's put into a failed folder. You then go there, highlight them all, and REupload. It's that simple.
Why is it a company that already charges too much (150.00, PLUS on your files) where as fotki is only 40 a year.. can't implement simple features. To me, that makes no sense what so ever.
Get it resolved!
Somewhere in these comments (a few years ago, I think), someone from SM commented on how FTP will NEVER happen. There wasn't much of an explanation except that it wasn't something they were planning on doing.
Oddly enough, Zenfolio also has a similar request on their feedback site with similar resistance from Zen:
Let the masses cry out! F--T--P!!! F--T--P!!! F--T--P!!!
Sheer numbers will force a change. I never in a million years dreamed my suggestion would become the top 4 thing SM users want. Let's keep it going to number one!
Lucian Dixon commented
We've been asking for FTP for years. I have never yet seen an explanation from SmugMug as to why they have not implemented it. Does anyone from SmugMug read these comments?
vote for SFTP!
Sure SFTP vs FTP would be better, but that's just an SSL away from FTP, so it's all in the same family to me.
Vote for FTP/SFTP! ;)
One issue with FTP is the username and password are sent in clear text allowing people with basic sniffing technology to then have access to your account.
If anything, SFTP is the answer.
Even Zenfolio has said 'no' to FTP. But SM or Zen doesn't explain why it's not possible. With Amazon's backbone being an ftp-like file system, and a product like smugftp.com available from a third-party, I don't see a good reason FTP can't be implemented.
Keep the votes coming. They can't say no forever.
@Samir if SM have made the ¨No FTP¨ statement, (have they?) then perhaps SM could explain here why it is such a bad / difficult to do idea.
It´s a great Open-minded useful practical idea.
@Michael. I had over 100gb I had to upload via the browsers--not fun. Star Explorer might help you with that job though. It's a pay product with great support, but it didn't work for me.
@Randy. I'm not sure. Both SM and Zenfolio have made statements about not ever going to support FTP. A third-party FTP solution has been created with smugftp.com, but that's still not native
Originally posted August 2009, now with 986 votes. What's up, SmugMug?
Michael Holden commented
I just signed up, rather stunned that there *isn't* ftp/sftp uploading. I've got a ton of **** on EC2 and it'd suck to have to upload that all again via the browser.
FTP is the Internet protocol designed ground-up for transferring files--not html5, not flash, not java--these are all workarounds to transfer files via http.
If you want FTP uploading, vote for it! Make it SM's #1 request!
Robert Kaskel commented
new to smugmug and may not stay long without FTP - please add FTP or SFTP protocol
Thomas Brandner commented
I want to have the possibility for automatic upload into a defined gallery with my NAS. For this reason, I need FTP for it, because I cannot install a Smugmug client on this box. So please, allow FTP uploads also ...
Enabling FTP makes it significantly easier to upload files using scripts and plug-ins for a variety of programs. E.g., I use GraphicConverter on Macs and it has plug-ins for more popular services, but not SmugMug. If SM supported FTP, I could easily use GC's script facility to automate uploading.
I'll say one word why FTP is a must, AUTOMATION!! No other SM or 3rd party solution appears to offer business class push-pull automation. We're looking to upload over 6million images to smugmug in a years time, without FTP it's going to be a nightmare, but all the other aspects of SM are drawing my companies attention. We're just going to have to build in very long and time consuming work arounds until Smugmug allows FTP..Hopefully very soon!!
Add FTP, gain me as a customer.
I need this so badly...I have wasted hours trying to upload large files (none of which worked) and FTP would solve my problems. For what services cost now its a small perk to ask for:)
Number 4 on the list most wanted list from just one person's idea a couple of years ago...
And if you want it, vote for it!
Willem Alting Siberg commented
Yes, FTP please.