stop requiring CAPTCHAs (anti-spam code) for password-protected galleries or sites.
It makes no sense to force somebody to validate that they're not a spammer [by forcing you to enter the random "YX5A" text] when they've already got a password to view your private gallery or site.
I understand the need to put them on publicly accessible galleries, and even hidden galleries w/o a password, to prevent comment spam.
But if I am giving a password to somebody to one of my galleries, or to my entire site, then there is an implicit trust that they will not spam my comments.
Or if they do, there is some level of accountability.
I use smugmug for commercial work.
Clients are annoyed to enter a code when commenting on edits.
Couldnt agree more. Since we migrated from Facebook comments on our galleries from friends and family dropped from about 10 per album to 0. Not 0 per album, but 0 across all galleries, i.e. we have yet to receive a single comment on Smugmug 1 year later. Same people are viewing the galleries, and they are making comments, but emailing them to us instead. CAPTACHA has a lot to do with this I think.
I would just add captcha as a variable that you can tweak when customizing a gallery. I personally don't want to have any captchas - and if all of a sudden I'm deluged with comment spam, I could turn it on.
Yes, captchas are a big obstacle to posting comments so when they are not needed on password protected site or in a password protected gallery, it would definitely be advantageous to not require them.
One could even make the case for allowing the user to turn captchas off in an unlisted gallery though it depends upon how the unlisted gallery is being used so it would best be a customer option there.