Why don't you make it easier for non-Smugmug users to make comments on photos.
I email friends by photos on Smugmug but hardly any ever make comments using the comment icon at the bottom right of the photo. If they make a comment, and many do, they just email me the comment.
Why don't you make it easier for non-Smugmug users to make comments on photos. The comment section could be more user friendly and it would be used much more by friends to visit Smugmug.
Agreed, this is exactly why my family members never comment; it simply isn't easy enough.