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Australian Print Lab

[Admin note: expanding original request to include all requests for printing in Australia, regardless of lab]

Great eco printer: http://finsbury.com.au Beautiful, quality printing! Eco printers in South Australia. I had my catalogues for an art exhibition printed through them a few years ago and they are perfect.

629 votes
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    zyonchildezyonchilde shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared a merged idea: Offer printing service in Australia  ·   · 
    Anonymous shared a merged idea: have a printing lab in Australia. This will encourage clients within Australia to place print orders.  ·   · 
    Anonymous shared a merged idea: print photos in Australia!  ·   · 
    LukeLuke shared a merged idea: Australian Print Lab  ·   · 
    Andrew KilburnAndrew Kilburn shared a merged idea: Add printing in Australia as it is to costly and takes to long to arrive from the states  ·   · 
    Beth Beth shared a merged idea: New Photo Lab - Print lab for Australia  ·   · 
    Anonymous shared a merged idea: Printing services in Australia Fitzgeralds in WA might be worth talking too  ·   · 
    Tom FewchukTom Fewchuk shared a merged idea: Link with different labs from around the world allowing us to choose our desired lab, not just the few you provide.. and that are only in US  ·   · 
    CarlyCarly shared a merged idea: Find a lab In Australia so as to reduce postage for us over here!!  ·   · 
    CarlyCarly shared a merged idea: Cheaper shipping to Australia  ·   · 
    Leo BonneLeo Bonne shared a merged idea: Lab in Australia  ·   · 
    Andy GarleppAndy Garlepp shared a merged idea: Use Australiam photo labs for printing, so we don't have to wait 3 weeks to get delivery from US. HUGE ISSUE for us in Australia!  ·   · 
    Simon PhillipsSimon Phillips shared a merged idea: To Have a printing service lab over in Austalia  ·   · 
    Tim FrolingTim Froling shared a merged idea: Please get a lab organised in Australia  ·   · 
    Vin GoodieVin Goodie shared a merged idea: Australian Printing  ·   · 
    LauraLaura shared a merged idea: Add a NZD currency and A Lab we can use. Queensbury for example :)  ·   · 
    AnonymousAnonymous shared a merged idea: Establish an Australian processing lab ..  ·   · 
    WerTWerT shared a merged idea: Partner with an Australian pro lab to provide cost / time effective print services to Australia  ·   · 
    Doug PearsonDoug Pearson shared a merged idea: Add International Labs in Australia/NZ/Asia Pacific area  ·   · 


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      • soozsooz commented  ·   ·  Flag as inappropriate

        My subscription is almost up, looking elsewhere now, can't believe this still hasn't been sorted out after all of these years, such a shame as I love Sumgmug :(

      • DebDeb commented  ·   ·  Flag as inappropriate

        I've got a customer in a suburb in the same city I live in that's paying more than the product he's purchased in freight and has to wait three weeks for delivery!!

      • Anonymous commented  ·   ·  Flag as inappropriate

        Kids, come on! Have a print service in Australia. We may be only a market of 25 million people but we are a lucrative market. I cannot justify having prints done in Georgia with a freight time of 3 weeks (wtf??) or a cost of more than the print costs (wtf???).
        I love everything about SmugMug. Easy to set up, attitude, costs etc. but you really need to address this.
        I currently have my domain with you but cannot ask clients to wait for a month for prints.


      • RedRed commented  ·   ·  Flag as inappropriate

        this has become more of a issue with the falling Aussie Dollar and the revision of International Postage rates, is anything being done?

      • Anonymous commented  ·   ·  Flag as inappropriate

        Why such silence? Just give us a straight and honest answer. We entrusted you our most precious goods - our photos and our hopes. So we expect at least that - open and honest position. We are doing business here, aren't we?

        1) Are you going to set up a lab in Australia?
        2) When, this year?
        Self fulfillment will also do. At least something to avoid delivery costs overhead.

      • Sam JacksonSam Jackson commented  ·   ·  Flag as inappropriate

        Seriously, how long have you guys been getting this feedback? Looking through the thread it appears to have been consistent feedback for years now. There are a number of labs suggested in this thread - many of which I have used - all of whom would be great options.

        I was going to migrate my business to your platform, but without an Australian printer it is simply not worth it.

        And to be honest, given this topic has been getting feedback for some time now, without any apparent response, makes me wonder just how customer-focussed you folks really are.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Cannot migrate SmugMug until you have an Australian printer. The Edge is a pro lab in Melbourne that prints constantly for the top photographers in the country including for their competition prints. Brilliant Prints in Brisbane are also an excellent consideration. Please add an Australian printer to get some more Aussie customers.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Just weighing up who to use for my pro website. Sm looks best option but I need an Australian printer or self fulfilment

      • Anonymous commented  ·   ·  Flag as inappropriate

        Added my 3 votes here. No reasonable human would buy a small print with such shipping price. Only digital or big prints (which unfortunately do not occur too often). This really hurts sales.

      • David RookDavid Rook commented  ·   ·  Flag as inappropriate

        You mentioned you would have a Australian years ago. My customers are complaining about $50.00 plus postage fees for relatively small orders. The lack of a Australian printer is costing me money.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Please, please, please add an Australian Print Lab. I want to stay but I will have to go if you don't - I too have been waiting patiently. :(

      • Craig CarsonCraig Carson commented  ·   ·  Flag as inappropriate

        This subject has been discussed since 2010 without any resolution in sight. A lack of Australian print lab (and the awful implementation of client gallery downloads) is having a business impact. I'm beginning to regret migrating my site from my previous provider who had an Australian print lab solution (and a good gallery download option).

      • Anonymous commented  ·   ·  Flag as inappropriate

        Hi Guys,

        I've just joined SM as a Power user, for the second time, and I noticed all your comments about printing. Why can't you just turn that feature off and ask people to email you for an a quote?

        My real issue is there lack of a decent Help System. I can't even setup my Home page as yet. Is there a decent manual. The Heros DO NOT KNOW how to convey instructions ina step by step methodical way- They may know the system but a NEWBIE does not! I've wasted so much time over the last 4 days and I'm getting ****** off.

        Sorry about the rant

        Norm Ford

      • jenjen commented  ·   ·  Flag as inappropriate

        Any word when Smugmug will allow printing in Australia? I thought this was in the plan ages ago and have been patiently waiting for years. The systems are already in place, can you please add a printer such as Nulab!
        Otherwise going to have to change my Smugmug account to Zenfolio :(

      • Anonymous commented  ·   ·  Flag as inappropriate

        come on smug mug, we really need a print fulfilment lab in Australia. Any news on this. We have just done a promotion with some of our US customers, lots of print orders, but when we try to do the local oz market, we get no orders because of the high shipping costs.

      • Adam DurstAdam Durst commented  ·   ·  Flag as inappropriate

        Really need a lab in Australia...or an option that keeps international shipping costs down...current options are making the product uncompetitive.

        not sure about international printing...I know the last thing I ordered was actually printed in Indonesia...and shipping was negligible and quick....Labs or products originating in the USA seem to have high cost and slow shipping.

        This appears to be deal breaker for me.

        For local market especially...I'm best to organise printing and delivery myself.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I'm waiting for an Australian lab to register. A $50 overhead for shipping is not worth considering for me...

      • Anonymous commented  ·   ·  Flag as inappropriate

        Ive mentioned this to Chris McAskill, to make Smugmug Feasable in Australia for expansion , you really need an Australian Printer

      • Ben GohBen Goh commented  ·   ·  Flag as inappropriate

        How many Australia based users are using Smugmug? Just wondering if the number is large enough to justify printing done in Australia?

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