I suggest you ...


[Admin note: expanding original request to include all requests for printing in Australia, regardless of lab]

Great eco printer: http://finsbury.com.au Beautiful, quality printing! Eco printers in South Australia. I had my catalogues for an art exhibition printed through them a few years ago and they are perfect.

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    zyonchildezyonchilde shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    LukeLuke shared a merged idea: Australian Print Lab  ·   · 
    Andrew KilburnAndrew Kilburn shared a merged idea: Add printing in Australia as it is to costly and takes to long to arrive from the states  ·   · 
    Beth Beth shared a merged idea: New Photo Lab - Print lab for Australia  ·   · 
    Anonymous shared a merged idea: Printing services in Australia Fitzgeralds in WA might be worth talking too  ·   · 
    Tom FewchukTom Fewchuk shared a merged idea: Link with different labs from around the world allowing us to choose our desired lab, not just the few you provide.. and that are only in US  ·   · 
    CarlyCarly shared a merged idea: Find a lab In Australia so as to reduce postage for us over here!!  ·   · 
    CarlyCarly shared a merged idea: Cheaper shipping to Australia  ·   · 
    Leo BonneLeo Bonne shared a merged idea: Lab in Australia  ·   · 
    Andy GarleppAndy Garlepp shared a merged idea: Use Australiam photo labs for printing, so we don't have to wait 3 weeks to get delivery from US. HUGE ISSUE for us in Australia!  ·   · 
    Simon PhillipsSimon Phillips shared a merged idea: To Have a printing service lab over in Austalia  ·   · 
    Tim FrolingTim Froling shared a merged idea: Please get a lab organised in Australia  ·   · 
    Vin GoodieVin Goodie shared a merged idea: Australian Printing  ·   · 
    LauraLaura shared a merged idea: Add a NZD currency and A Lab we can use. Queensbury for example :)  ·   · 
    AnonymousAnonymous shared a merged idea: Establish an Australian processing lab ..  ·   · 
    WerTWerT shared a merged idea: Partner with an Australian pro lab to provide cost / time effective print services to Australia  ·   · 
    Doug PearsonDoug Pearson shared a merged idea: Add International Labs in Australia/NZ/Asia Pacific area  ·   · 


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      • Ben GohBen Goh commented  ·   ·  Flag as inappropriate

        How many Australia based users are using Smugmug? Just wondering if the number is large enough to justify printing done in Australia?

      • BFBF commented  ·   ·  Flag as inappropriate

        Seriously takes 5 years to get a printer in Australia?? Here .. NULABS done! Seriously considering leaving!!

      • Ben GohBen Goh commented  ·   ·  Flag as inappropriate

        Hi Franky,

        how are you? I was just wondering in your past 4 -5 years of experience using Smugmug, did you have clients who end up not buying your images because of the high shipping cost from USA? And how many of them who bought the prints return to buy more regardless of the shipping cost? I haven't switch on the shopping card feature yet as I am still in the process of setting my business. I'm interested in your thoughts on this matter.


      • Franky TsangFranky Tsang commented  ·   ·  Flag as inappropriate

        I been using Smugmug since 2010 and they been saying about a printer in AU since then... but, nothing happen...

        Is that hard to source a printer down under?

      • Ben GohBen Goh commented  ·   ·  Flag as inappropriate

        Aaron, thank you for your very quick response. If you have read all the posts in this forum, I think there's a business case here to present to the management. There have been requests from Australian customers since 2010, that's 4 years. Yes, most of the efforts spent a while ago was on the new web site. Now that's it's up and running, I think it's time to consider your Australian customers. You can start "Lean", have one or two Australian printers. Test it out and see how much orders are being generated from Australian potential clients. Otherwise, most people will take Howard's suggestion. I believe having Australian printers are a WIN WIN situation.

      • Ben GohBen Goh commented  ·   ·  Flag as inappropriate

        It looks like the topic has been on the forum for quite a long time, Australian Printers. Wondering if there's any plan at all to partner with Australian Printers? Most potential customers stop clicking the "Proceed" button once they found out how much the shipping cost from USA to Australia. Please respond, you (smugmug) don't need to have Australian printers by tomorrow, but just wondering IF there is any plan to include them in your business, an ETA would be nice to know.

      • Benjamin DieckmannBenjamin Dieckmann commented  ·   ·  Flag as inappropriate

        Dear Smugmug team

        pls add a german service, too. We have a very great lab which is called "Whitewall" and it delivers to all three german countries (Germany, Switzerland and Austria). www.whitewall.de



      • Mark KooperMark Kooper commented  ·   ·  Flag as inappropriate

        Please find a printing partner in Australia. I currently have to off-set my costs to adjust for the huge shipping fee and remain competitive.

      • Daniel EatonDaniel Eaton commented  ·   ·  Flag as inappropriate

        Such a brilliant service, shot in the foot by a lack of international service.. currently trialing a few services and SmugMug is easily the winner but for this major achilles heel.

        Come on smugmug heroes, printing for australia! Surely there's a few printers here who'd come to the party on pricing.

      • James GriffithsJames Griffiths commented  ·   ·  Flag as inappropriate

        Please add an Australian printer, when that happens I will happily upgrade to the Business plan. Until then I have no choice but to stick with Zenfolio.

      • helenhelen commented  ·   ·  Flag as inappropriate

        I have just signed up with SmugMug Pro. What a brilliant system/platform. I am an artist/art publisher and we have been making our own prints in house for 15 years, from the old etchings, 4 colour process to giclees on canvas. The issue has always been the amount of infrastructure and warehousing one has to have, not to mention multi skilling. SmugMug is a bit like a dream come true, however I have yet to test out the delivery and product consistency to my clients in Australia.

        I am hopeful, and the point I have come to after checking the COST PRICES of the items (from an art publishers point of view where we have a pretty high profit margin), it seems VERY viable to offer my customers FREE freight, to keep them from being put off at the 3 week wait and high shipping costs.

        We will still do very well. BUT that being said, given we are in West Aust, if we ship a larger canvas (stretched -30x40 inch), to the East states, we are paying what the SmugMug charge is anyway (or my customers are), so its not hugely different. And if you order a custom product from anywhere, I think my customers may be OK with this. However, as I said, I am yet to test it out.

        I do think that one could think of it as an opportunity to try to open up ones marketing of their product into USA, but this of course does not apply to those here who are doing photos of weddings etc, where the customer is in Aust. I think I may be the exception. Just the same - I would be interested to know if Smug Mug come up with a partnership with Aussie printers. Maybe some big Aussie printers should be knocking on SmugMugs door. I have a few questions for Aussie users but will put them in a new post.

      • ShaneShane commented  ·   ·  Flag as inappropriate

        I too would sign up today if there was an Australia print lab linked to SmugMug. Shootproof seem to manage it.

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