PRINT IN AUSTRALIA!
[Admin note: expanding original request to include all requests for printing in Australia, regardless of lab]
Great eco printer: http://finsbury.com.au Beautiful, quality printing! Eco printers in South Australia. I had my catalogues for an art exhibition printed through them a few years ago and they are perfect.
We would luv you at Smug Mug to open a print lab in Australia so I can offer prints directly to my customers through smugmug. Any changes of a new lab in Australia ?
I know i have made contact in regards to postage before, i am just wondering if there is someone i can talk to in regards to finding and Australian affiliated photo lab. I am having families tell me they do not want to purchase photos due to the shipping fee. I really love your site and feel there is nothing that compares if i was to change and really really seriously would love it if you took this idea into consideration and action soon.
If there is a head manager/ owner i could speak to in regards to this matter, i would really appreciate being forwarded onti them.
Thank you for understanding
Your silence on this issue is quite offending. Please let us know what you are doing about it. We need to print in Australia... Now
We require the option of using a photo lab in Australia - it is just ridiculous that we have to wait at least 3 weeks for our products when using the US labs. This is a critical issue as to whether I can continue using Smugmug for selling photos here in Australia - my customers just won't wait that long.
Whenever I have been selling prints my customers have pulled away from the option of using the SmugMug system, due to the inconvenience and extra cost that are high of the order being fulfilled on the other side of the of the world. So people are just buying downloads and doing there own printing over here in Aus.
One way around this could be for SmugMug to partner with a Australian lab, so prints were charged and shipped from within Australia, reducing the shipping costs and in return keeping the clients happy.
Biggest drawback to a great product is lack of local (Australian) lab/s.
Adelaide/SA specifically for me.
Find an Australian printing company so that our customers are not paying International shipping rates. Or allow customers to place an order with us so we can fulfill it using a local supplier.
It would be better for us in NZD if we could sell images in our own currency and a printlab that is widely used in NZ would be great for us too :)
Having to order from the US is off putting to us on the other side of the world! I would really love a lab based in Australia if that's possible.
Cost of postage is too high from the USA and also the extra time this requires is a turn off for clients. Also displaying the prices in USD is a big turn off for Australian clients.
Can Smug Mug find a partner to service prints to customers in Australia, New Zealand or other Asia Pacific countries? This could round out the capability for us to make world wide sales.
Fotomerchant is a local company and much better than Zenfolio
Another great photo product agency is Snapfish (by HP). Or photoPICO (by Canon).
Hi All I received this very honest response from a smugmug hero. Don't hold your breathe...
To be honest, there aren't any immediate plans to add an Australian print lab. It is on our list of "to-do's" but I don't think it will be implemented soon. We are flat out dealing with New SmugMug.
I hope this won't mean you leaving but I don't want to deceive you.
Have a great day,
SmugMug Support Hero
I've just joined up going to check out zenfolio. This company cannot even respond to this post regarding Australia. This is completely UNAUSTRALIAN....Zenfolio is going to get my money...
I don't think smugmug monitors this feedback system anymore, 3 years and no response.
Does anyone know an australian online photography ecommerce similar to smugmug?
This was posted in 2010, looks like 3 years waiting so far
Michael Jolliffe commented
Please partner with a lab here in Australia. International shipping prices and times scare off potential customers.
HAPPY 3 YEAR ANNIVERSARY... and still no Australian support.
This was first shared 3 years ago today with no update from SmugMug. Sorry all, but I think SmugMug couldn't give a rats about Australia. Time to look for another provider.
I can't believe this is still an issue, cmon SM it really can't be that hard to have a print partner in Australia. I have to say Zenfolio is looking more tempting everyday.
I think by reading all the previous comments that it is blaringly obvious that a printing partner is needed in Australia. To throw some stats your way, we have an industry revenue in the vicinity of 800 million per annum from the professional photography services sector in Australia, consisting of roughly 6000 registered businesses. This figure is likely to be a lot higher than this, as there are a lot of unregistered sole traders trading under their own names and even more amateurs that are trying to get going. On average we have over 950 businesses operating in the image processing and photographic printing sector, generating on average of 425 million per annum. I realise these figures aren’t anywhere near that of America, but it’s still a worthy market with a good potential for revenue.
By the sounds of it, you have a lot of Australian photographers that would sign up to your service in a heartbeat if you were to partner with an Australian printer/distributor and you could add me to that list as well. Expecting local clients to order their prints from the states and pay a premium is unacceptable and just plain bad for business, not to mention the extra time involved and the impact on the environment. I’m sure you understand this. This forum obviously acts as an ear for your marketing and your Australian friends have spoken. The opportunity is there Smugmug!
In addition, Australia is well positioned for your potential Australian printing partners to service the Asia Pacific region as well, potentially attracting even more photographers to your service, i.e. Tog’s in New Zealand, Indonesia, and surrounding countries in the region.
Something to think about, even though I’m sure you are already thinking about it. However, a note from you guys to let us know you are considering it, or any news on that front would be greatly appreciated.
+1 aussie print lab pleeeeease!
Grant Galbraith commented
I would sign today if an Australian Lab came on board. Zenfolio is the only option for Australian photogs at the moment. It's quite laughable really that you come and support G+ photowalks etc and promote your business here without a lab partner.
This prevented me from joining over a year ago, and seems like it is still preventing me from signing up... Surely after this many requests you could see that an Australian lab is something that is extremely needed...
Australian lab needed NOW. This is ridiculous. How hard is it to implement?? I'll be cancelling if there's no Aussie lab within the next couple of months.
Please set up a lab in Australia, we dont seem to have anything life smugmug here yet and that is disappointing.
Still not a feature?
neil ambrose commented
wow i just wasted my money
i signed up for smug mug thinking they serviced Australia
i went to order prints in a large batch and found out it would cost me 50000% in postage to get it shipped here
a 6x4 photo shouldn't cost $80 in delivery
im going to be withdrawing my account and im signing up with zenfolio
this is unacceptable
mark sheffeild commented
im changing from smug mug to zenfolio
at least zenfolio have Australian print lab partners
smug mug you are just unfair and biased
Jason Mckeown commented
Another vote for an Australian lab, pro lab in Brisbane is another that may cope with the job
Mike McGill commented
Please let us know if there is anything in the pipeline for this... Your site with its integration to lightroom and other processes is fantastic... Please give us an Asia-Pacific Distribution Outlet.... To reduce the shipping costs would be fantasitic