SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

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  1. Video Custom Thumbnail / Preview User Experience Improvements

    The custom video preview/thumbnail upload dialog currently let's users upload a PNG file. However, afterwards the video thumbnail never changes. After contacting support, I found out that it has to be a JPG. Unfortunately, the dialog doesn't mention this at all. Thus, here are my suggestions on how to improve the user experience:

    1. Indicate in the dialog window that it has to be a JPG file. Right now, it doesn’t mention that.

    2. Reject files other than JPG. Right now, I can upload a PNG and the following confirmation message led me to believe that everything had been done…

    3 votes
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      0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
    • Add iOS app slideshow speed option

      Smugmug iOS app slideshow to have speed control (its way too fast) and display captions.

      1 vote
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        0 comments  ·  SmugMug Apps  ·  Flag idea as inappropriate…  ·  Admin →
      • Length of slideshows

        It would be great is there was a counter to show how many minutes a slideshow was. I embedded a slideshow into a web page and then embedded a music code. If I knew the length of the slideshow I could time it so both ended together.

        2 votes
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          0 comments  ·  Slideshow  ·  Flag idea as inappropriate…  ·  Admin →
        • Packaging exclusion and scrolling list

          Allow me to EXCLUDE certain packages from specific galleries.

          AND the scroll "button" for buying packages is NOT visible. (largest complaint is they dont see the packes when what they dont see is the scroll button)
          excluding certain packages will make the list shorter and allowing me to change the color or shade of the menu box will help too.

          1 vote
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            0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
          • Make the RSS Feed Link positionable

            Currently RSS Feed link is in the footer. This doesn't work so well for very large galleries, because the infinite scroll means you have to do a lot of work to get to the link.

            I'd like to propose that the link be positionable (or at least provide a few choices), so that (for instance), I could position the link in the lower right-hand corner of the gallery hero image (near the download/slideshow buttons)

            Not saying the footer shouldn't be an option, but I don't think it should be the only choice!

            1 vote
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              0 comments  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →
            • android edit

              Allow the user to edit the photo after uploading via a mobile application (filter, brightness, cropping, rotating, etc.) like the competition does.

              https://help.yahoo.com/kb/SLN25984.html

              https://support.google.com/photos/answer/6128850?co=GENIE.Platform%3DAndroid&hl=en-GB

              3 votes
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                0 comments  ·  SmugMug Apps  ·  Flag idea as inappropriate…  ·  Admin →
              • Consider my "fix" for scrolling in ORGANIZE

                Dear SMUGMUG,
                I’m a new user and I’m frustrated with one behavior in SM that makes it very difficult to organize multiple albums into folders. I’ve inquired from your Support Staff about this and their answer was essentially, “That’s just the way it is.” Well, I want to suggest what I believe to be a BETTER way. I’m not certain this can be programmed, but I hope you will consider my suggestion:

                THE PROBLEM
                Under ORGANIZE, when dragging a long list of albums into what may be a fairly long list of parent folders, the scrolling is so fast that…

                1 vote
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                  0 comments  ·  Organizing & Curation  ·  Flag idea as inappropriate…  ·  Admin →
                • smug mug pro photographer bussiness or other wise should be able to choose what method to get payed with weather it be checkmoney orders ect

                  i dont have pay pal acct and would like to know other meathods of getting paid they should have other options of people that want to be paid out by check money grams diffent opptions .

                  1 vote
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                    0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                  • Simplify card ordering

                    It'd be amazing if there were an easier set-up for people who want to buy cards. Like, pick an image, pick a quantity, pay money. I feel like the Flash interface on that part of the storefront makes thing unnecessarily complicated, without adding a whole lot for the customers. It didn't pass the "mom test" which is one way I tend to know if a computer thing is not as easy as it could be. My mom was pretty much defeated by it , in fact.

                    One possibility would be offer two options: A quick order and an "advanced" that…

                    1 vote
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                      0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                    • Rearrange photos in "Multiple Photos" Content

                      I have a "Multiple Photos" content in my main page, and I use the "Photo|Choose" as my Select Form. The photos appear in the order that I have selected them. With time, I want to change the photos in this block, and they appear at the end of the list. I would like to be able to rearrange the photos at any time, without the need to add the photos in the correct order all the time.
                      It would be easy if we could alter the order in the "Select one or More Photos" panel when the selected photos are…

                      6 votes
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                        3 comments  ·  Content Blocks  ·  Flag idea as inappropriate…  ·  Admin →
                      • Let us use our own payment processing and save money

                        Business site too expensive so can i add my own PayPal to a less expensive plan. Wow $25/month to add e-commerce when I already have both a PayPal and Square account. Are there any other options?

                        1 vote
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                          0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                        • Free International & Expedited Shipping Option for Coupons

                          International & Expedited Shipping Option for Coupons - We need a coupon option that allows international shipping for one of our clients. Could I suggest the following:
                          1) Reinstate the use of a coupon code for international shipping
                          2) Have multiple options for shipping on all coupons, including free international and expedited options.
                          3) Provide a pop-up warning on international and expedited shipping options that warns photographers that free shipping for these options can be expensive - and perhaps have a dialog box that we need to click "I understand" or something like that.

                          1 vote
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                            0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can you add to sales history where you can add a buyer's name to see which/what photos he/she has purchased in the past?

                            Can you add to sales history where you can input a customer's name to see which/what photos he/she has purchased in the past?

                            1 vote
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                              0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                            • User Account provisioning is not possible. I just want to set up subaccounts to maintain content on our master account

                              My Service Desk should be able to create sub-accounts that allow albums to be created and content to be managed. I don't want to share one user accounts across my organization.

                              1 vote
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                                0 comments  ·  Subscription/Account  ·  Flag idea as inappropriate…  ·  Admin →
                              • The ability to choose the order of products to show to the customer

                                We at artists-on-board.com want to promote art on board first so would like wood board to appear first then canvas and lastly prints for the customer view. At the moment it seems to appear in an alphabetical order by default.

                                1 vote
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                                  0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                • fangate

                                  incorporate a fangate option that requests users to like/follow your social media accounts to obtain their free image downloads

                                  1 vote
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                                    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Have the ability to browse albums by year

                                    I would love the ability to browse albums organized by year. This is really needed if I'm looking for photos of my kid in 2008 for example. I don't have a specific search term in mind, I just want to browse albums.

                                    3 votes
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                                      0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Offer photobooks and calendars for sale.

                                      I would like to be able to offer calendars and photobooks for sale on my SmugMug site. I have been ordering them from other sites but it is a pain; would be easier to have everything available for sale in one place.

                                      3 votes
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                                        0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Show the gallery download password to owners

                                        Please include "Show Password" in Gallery Settings: Photo Protection: Download Password.

                                        Over the course of years and hundreds of galleries, and as many clients, not being able to see the password I set for a gallery will be a huge issue. If I have to change the password (standardized as it may be), I then have to email the new password to that set of clients.

                                        Literally, am I supposed to remember the password for a random gallery ten years from now?

                                        10 votes
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                                          4 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Extended the framing options to match the print lab. If I have framed images from Loxely on a wall for sale, they do not match smugmug.

                                          The options for framing within smugmug and Loxley printing are very poor. I would like to see the full range of options provided by Loxley or any other print lab to be available in smugmug. Currently I would like to advertise and sell my images by having them displayed on wall of other venues like art shops, cafes etc. However if the client purchases or looks up my smugmug website, the options do not match the framing options available within Loxley and my preferred framing option for selling and presentation in a gallery, cafe etc.

                                          3 votes
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                                            0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
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