SmugMug

Welcome to SmugMug’s official Feature Request page. Got suggestions or feature requests? We want to hear from you!

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  1. Provide Print/Product Detail Page Link outside of Cart

    In the old days we use to have a more detailed page that explained print options, but currently we have this high-level summary for Bay, and I assume others.
    https://www.smugmug.com/prints/catalog/ABC#BayPhoto

    As Support noted there is more detail once you are in the cart and know which product you want, but that's tedious for pre-sales.

    When working with a customer that’s not interested in total self-serve, it was nice to be able to provide a link to that level of detail, as we discuss what is the best product is for them.

    It also helps when I can put a direct…

    6 votes
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      0 comments  ·  Help/Documentation  ·  Flag idea as inappropriate…  ·  Admin →
    • Allow us to have a say before you give our clients unnecessary refunds

      I would like to request that when my customers contact SmugMug in regards to their orders, that I am notified first before decisions are made by SmugMug to give them refunds. I have now had thousands of dollars of profits refunded to my clients, when I could have taken care of the situation and avoided the need for a refund. I would like a note put on my account to notify me of client contact before a refund is given. I understand your “satisfaction guarantee”, but am frustrated that you are dealing with my clients and not allowing me to…

      7 votes
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        0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
      • Apple TV app - allow slideshow of ALL pictures

        Simply allow a slideshow of all pictures or a folder (not just one gallery) on Apple TV

        6 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow captions to be on bottom bar with SM and journal gallery styles

          Allow captions to be on bottom bar with SM and journal gallery styles. Currently only below the photo is an option.

          1 vote
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            0 comments  ·  Gallery Look & Feel  ·  Flag idea as inappropriate…  ·  Admin →
          • Carousel randomiser suggestions

            I think it would be great to also include an option for the randomiser to pick from 'all' photos and not just recent/popular/specific ones.

            Further to this I would like to be able to exclude photos from the randomiser as well with the current settings even. I realise I can go through and specifically select photos to use but like the random-ness

            1 vote
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              0 comments  ·  Site Look & Feel  ·  Flag idea as inappropriate…  ·  Admin →
            • Polish currency

              suggests that you install the Polish currency. In Poland, photography is very popular. I think many photographers will benefit. The Polish client does not want to buy in a different currency than the Polish zloty. The lack of Polish currency does not allow me to use this system

              1 vote
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                0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
              • be able to show a Facebook event calendar

                I'm a photographer and I have a Facebook page with it's own event calendar for workshops.

                I want this event calendar to be visible on my webpage. Not a Google calendar but just a list of the upcoming events for a certain period of time.

                1 vote
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                  0 comments  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                • Guest Upload via SMS

                  Like auto-BCC emails, it'd be nice to include an SMS number in a group text so all sent media gets uploaded to a specified location.

                  Example: Mom, Wife, Cousin, and I are in a group text where we share family photos and videos. Everything in this group conversation should be uploaded to my SmugMug "Family" gallery.

                  Even better, it'd be nice if the app could "read"/"watch" specified text message conversations and upload it without needing to remember to include this "stranger's" SMS number.

                  2 votes
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                    0 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
                  • Fix Bug: Upload Window Opens From Browser Window When Logged Out

                    I'm uploading images while traveling, and sometimes SmugMug logs me out from an open window after some time frame. Not a problem, however, the Upload Window still opens as if logged in, and after uploading images and waiting the entire time of the upload before finding all the images marked in red with "Login Error".

                    It would be good if the Upload Window wouldn't open when the user is automatically logged out by SmugMug. Doesn't sound like a big deal until you're doing batch uploads of 100 or more images, then find out after that you're not logged in and…

                    1 vote
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                      0 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
                    • offer satin finish for metal prints from WHCC

                      please offer satin metal finish for WHCC lab. currently only high gloss is available.

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • send pw reset to mobile device

                        Allow a fast mobile-focused 'enter code we sent' method of resetting an account or password.

                        3 votes
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                          0 comments  ·  Privacy & Security  ·  Flag idea as inappropriate…  ·  Admin →
                        • Option to include or exclude watermarks on downloads through app

                          It would be really useful to have the option, within the "settings" for the iPad app, to choose whether or not to include your logo with your downloaded image. It's great to be able to access the original files when needed, but it's also really valuable for my business to have easy access to lower resolution watermarked images for publicity on Facebook.

                          11 votes
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                            2 comments  ·  SmugMug Apps  ·  Flag idea as inappropriate…  ·  Admin →
                          • a way to promote my website on facebook, as usual in almost any other site, and when i sign in to my site i should be able to link my page

                            a way to promote my website on facebook, as usual in almost any other site, and when i sign in to my site i should be able to link my page to facebook, it is basic marketing tool SmugMug use to have or should have. so please pass it to whoever in charge the important of promoting our page as well as Smugmug in facebook or any other social media outlet.

                            1 vote
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                              0 comments  ·  Social & Sharing  ·  Flag idea as inappropriate…  ·  Admin →
                            • make it possible to add google forms so my clients can take my surveys.

                              I use google forms for my business. I wish I could integrate them with your site. It would be so much easier for me and my clients to have them all in one.

                              5 votes
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                                1 comment  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →
                              • Pay what you want

                                It would be great to offer a pay-what-you-want feature specifically for the pricing of the download.
                                This should also include an option for minimum pricing.

                                This concept has shown to be efficient especially with very diverse customers, such as schoolkids, students, workers and academics.
                                Mostly it leads to follow the inner need for fair pricing.

                                It is also be great in combination with charity promotions campaigns.

                                53 votes
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                                  6 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
                                • Please allow (sheer gloss & sheer matte) from Bay Photo

                                  I take images of deep sky objects, like galaxies and nebulas, and I really need the option of printing directly onto the metal. To me, it defeats the purpose of printing an image on metal if you are just going to coat it with a white coating an print on top of it. I very much need the option of Sheer Gloss and Sheer Matte with Bay Photo, so that my images can be printed directly onto the metallic Aluminum surface.

                                  1 vote
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                                    0 comments  ·  Ordering/Products to Buy & Sell  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow more than one photo to be selected when others are invited to share photos

                                    Allow more than one photo to be selected at a time and uploaded by an individual that has been sent a link to share their photos into an album

                                    1 vote
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                                      0 comments  ·  Uploading  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Gallery and Folder Info

                                      *Folder / gallery info *

                                      1. As an artist we all are smart people and understand,file size, MB ,GB
                                      etc etc but not all clients are same, hence if we have a info on folder
                                      whcih shows folder size/no of files so when a clients dowloads files they
                                      know that they have downloaded full set.

                                      1 vote
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                                        0 comments  ·  Customization  ·  Flag idea as inappropriate…  ·  Admin →
                                      • default search to newest

                                        I'd like to be able to control what images show in a search result. We would prefer to set it to newest instead of photo rank.

                                        6 votes
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                                          1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add VAT Reg Number to the VAT invoice

                                          The VAT invoice will accepted by bookkeeping in Poland only case, there will be VAT Reg No. of buyers indicated. Otherwise it's not valid!

                                          1 vote
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                                            0 comments  ·  Commerce/Selling Tools  ·  Flag idea as inappropriate…  ·  Admin →
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