SmugMug

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  1. 4k Video Resolution

    Allow play back at 4k resolution of uploaded video files

    24 votes
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      0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
    • Fix videos so they look good from the first frame

      The first 5-6 seconds of my SmugMug videos look very bad while SmugMug's player is trying to determine the user's connection speed

      Personally, if I clicked on a video play button, and saw the pixelated mess SmugMug is serving up, I would close the window ASAP and go look at something else. I am too embarrassed to ask friends and relatives to look my videos on SmugMug due to the poor start-up quality.

      Amateur videos posted on Flikr, YouTube, etc. do not have this problem

      Please fix this.

      6 votes
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        1 comment  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
      • Video Custom Thumbnail / Preview User Experience Improvements

        The custom video preview/thumbnail upload dialog currently let's users upload a PNG file. However, afterwards the video thumbnail never changes. After contacting support, I found out that it has to be a JPG. Unfortunately, the dialog doesn't mention this at all. Thus, here are my suggestions on how to improve the user experience:

        1. Indicate in the dialog window that it has to be a JPG file. Right now, it doesn’t mention that.

        2. Reject files other than JPG. Right now, I can upload a PNG and the following confirmation message led me to believe that everything had been done…

        4 votes
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          0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
        • Provide "Video Too Long" Error Message Immediately, Not at End of Upload

          Please stop letting people uploading videos that are too long and only tell them it's too long at the end of the upload. I would prefer to not waste my time or bandwidth having the upload almost complete before finding out there's an error.

          5 votes
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            0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
          • Increase video time limit to 30 minutes!

            I'd love to host my online art class on this site, but need to post 30 min. videos. Any chance?

            3 votes
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              0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
            • Video Backdrop

              I would really appreciate if the Video Backdrop didn't get so compressed, and have such low quality. A lot of people have faster internet now that can support automatic HD video playback. I've seen other websites like http://www.shainblumphoto.com/ that have this feature. I would really appreciate if smugmug would update this.

              3 votes
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                0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
              • auto play video when in Journal style

                When a user is scrolling through a Journal-styled gallery, have the videos automatically start. Facebook style. It makes it easy for users to recognize a video (discoverability is an issue with videos). This could be a customizable option, but I think it should be the default for Journal galleries.
                Currently in journal mode, a user has to notice the tiny white icon in the lower left part of the preview, then click the preview, which opens a lightbox, then click the play button. Then they have to figure out how to close the lightbox to continue browsing the photos/videos. That's…

                3 votes
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                  0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                • Video Thumbnail Mouse Over Auto Play

                  On video thumbs on a page especially with multiple clips on the page I would love to have the video auto play on mouse over. It can stop then mouse is moved off clip. This allows for fast viewing and they can click to see larger video if wanted.

                  3 votes
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                    0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                    • Copy over captions when uploading videos and animated GIFs

                      Uploaded videos do not retain their captions. I asked a smugmug hero about this and they said the following:
                      "The reason for this is because unlike for photos, we do not retain the original video. Instead, a new video file is generated which is optimized for online stream and the original is discarded."

                      That's fine, but it would be great if the caption information could be copied over to the new video file. It is really annoying to have to retype all of my video captions whenever I upload them.

                      Thanks for considering.

                      3 votes
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                        1 comment  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow to make a video looped

                        I'd like to have a video looped in some pages. It's like a gif, but with audio and better qualitty

                        2 votes
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                          0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow 60FPS Video

                          Support 60 Frames Per second 1080p, all of the videos recorded at 60 FPS are downsized to 30 FPS currently.

                          47 votes
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                            6 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                          • Increase supported video resolution

                            With such great photo service, the video service is falling behind only allowing 1080p video. Higher resolution video is so widely available now, and so easy to capture and view, but not supported in SmugMug. This would be a huge benefit to members.

                            32 votes
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                              1 comment  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow full screen mode for videos to be disabled

                              I would like to be able to sell my video files of image slideshows that I have created for clients. Full screen mode allows potential buyers to screen cap high quality images. An option to limit this would make it possible to show potential buyers an entire slideshow that they can then choose to buy in high resolution if they wish.

                              1 vote
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                                0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                              • Auto Play and Auto Loop Video

                                It would be great if 2 improvements could be made available as options for videos on SmugMug:
                                1) Automatically play the video as soon as it's loaded enough video to start
                                2) Continuously loop the video once it's finished.

                                33 votes
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                                  4 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                                • having a preview option for videos that only shows the first 10-20 seconds of the video

                                  As it sits, customers done need to purchase videos from you, they can just watch them on your site. We need a preview option that limits the playback to 10-20 seconds to show the quality, and require the video to be downloaded to watch it all.

                                  2 votes
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                                    0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Make an optional parameter available in your oEmbed API to force Video to render as HTML5 instead of Flash

                                    Actually embedded videos are not visible on Android devices because the embed API returns the Flash Plug-In to be used.
                                    Reason being mainly a problem identifying it is an android device I guess.

                                    Apple Ipads are properly identified and the HTML5 video is returned.

                                    As HTML5 video is likely to work on all platforms, it would be nice to have a parameter available so we can decide to force the HTML5 player for our embedded videos.

                                    I am not saying you should always return th HTML5 version but leave the option to the users who want to.

                                    http://api.smugmug.com/services/embed/

                                    1 vote
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                                      0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add a video play icon to thumbnail image of videos

                                      It would be nice to have a video play icon on thumbnail images of videos. Right now there is just a small video icon in the bottom left of the thumbnail when you hover over the thumbnail with the mouse. When I share galleries with friends and family they usually never notice that there are videos to watch within the gallery.

                                      22 votes
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                                        3 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Highlight or key markers on Video Playback Progress Bar

                                        There are always highlights or key points in a video.

                                        Many browser video players allow markers to be placed in the video playback progress bar.

                                        Suggest to enable markers so users can jump to the 'key points' in the video.

                                        Very useful.

                                        1 vote
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                                          0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add Buy Video Button

                                          I have galleries that are only videos. But the button still says Buy Photos. This is very confusing to my customers. I have had thousands of views, but no one has bought any because the button says Buy Photos.

                                          1 vote
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                                            0 comments  ·  Video  ·  Flag idea as inappropriate…  ·  Admin →
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